Technical Program Manager

TELUS Digital

$100K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5 years of experience in program management or technical coordination.
  • Exceptional written and verbal communication skills.
  • Ability to distill complex discussions into clear summaries.
  • Proficient with documentation tools like Confluence and Notion.
  • Experienced in using presentation tools like PowerPoint or Google Slides.
  • Highly organized with attention to detail and follow-through.
  • Adaptable to fast-paced technical environments.

Responsibilities

  • Facilitate and document lead and cross-functional meetings as note-taker.
  • Capture and distribute meeting minutes within 24 hours of meetings.
  • Create structured presentations for various stakeholders.
  • Maintain and update the team knowledge base documentation.
  • Draft professional stakeholder communications regarding project status.
  • Manage program milestones and dependencies across workstreams.
  • Identify and escalate risks proactively to leadership.

Benefits

  • Access to a collaborative and innovative team environment.
  • Opportunities for professional development and growth.
  • Engagement with cross-functional partners and stakeholders.
  • Regular team events and networking opportunities.
Full Job Description
Title :: Technical Program Manager

Location :: Denver CO

Mode :: Onsite

Role Overview

We are looking for a detail-oriented and proactive Technical Program Manager to serve as the operational backbone of our engineering and product teams. You will be the connective tissue between technical leads, stakeholders, and cross-functional partners - ensuring meetings are productive, decisions are documented, knowledge is preserved, and communication flows seamlessly.

Key Responsibilities

Meeting Facilitation & Documentation
  • Attend all lead and cross-functional meetings as the designated note-taker and facilitator.
  • Capture accurate minutes of meetings (MoMs) including decisions made, action items, owners, and deadlines.
  • Distribute meeting summaries to relevant stakeholders within 24 hours.
  • Maintain a structured archive of all meeting notes for reference and audit trails.
  • Prepare meeting agendas in advance in collaboration with meeting owners.

Presentations & Knowledge Base
  • Create clear, well-structured presentations for leadership reviews, sprint demos, and program updates.
  • Author and maintain documentation in the team knowledge base (Confluence, Notion, or equivalent).
  • Translate complex technical concepts into accessible documentation for non-technical audiences.
  • Develop and update runbooks, process guides, onboarding docs, and project wikis.
  • Ensure knowledge base articles are accurate, up-to-date, and properly tagged for discoverability.

Stakeholder Communication
  • Draft and send professional stakeholder emails communicating testing completion, milestone achievements, and status updates.
  • Coordinate with QA, engineering, and product teams to gather accurate status before communicating externally.
  • Manage communication cadence to keep stakeholders informed without overwhelming them.
  • Follow up on open action items and escalate blockers to program leads as needed.
  • Maintain stakeholder distribution lists and ensure the right people receive the right communications.

Program Coordination
  • Track program milestones, timelines, and dependencies across multiple workstreams.
  • Identify risks and surface them proactively to leadership.
  • Support sprint planning, retrospectives, and quarterly planning cycles.
  • Assist in managing project tracking tools (Jira, Asana, Linear, or equivalent).

Required Qualifications
  • 2-5 years of experience in program management, technical coordination, or a similar role.
  • Exceptional written and verbal communication skills.
  • Strong ability to synthesize complex discussions into clear, actionable summaries.
  • Proficiency with documentation tools (Confluence, Notion, Google Docs).
  • Experience with presentation tools (PowerPoint, Google Slides, Keynote).
  • Highly organized with strong attention to detail and follow-through.
  • Comfortable working in a fast-paced technical environment.

Nice to Have
• Familiarity with software development lifecycle (SDLC) and agile methodologies. • Experience with project tracking tools (Jira, Asana, Linear).
• Exposure to QA/testing processes and terminology.
• Background in a technical domain (engineering, product, or data).
• PMP, PMI-ACP, or CSM certification.

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