OpenAI

Technical Program Manager, Infrastructure Delivery Operations

OpenAI$150K — $180K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years leading complex technical programs or infrastructure delivery initiatives.
  • Experience managing large cross-functional programs involving multiple engineering organizations.
  • Strong understanding of program management methodologies, dependency management, and risk mitigation.
  • Experience working with executive stakeholders and communicating program status at multiple organizational levels.
  • Proven ability to drive execution across organizations without direct reporting authority.
  • Experience developing dashboards, KPIs, executive reviews, and operational mechanisms.
  • Strong written and verbal communication skills.
  • Ability to manage multiple concurrent high-priority programs.

Responsibilities

  • Lead cross-functional execution for Industrial Compute infrastructure delivery programs from planning through operational handoff.
  • Build and maintain integrated program plans spanning engineering, construction, hardware deployment, networking, commissioning, and operations.
  • Identify schedule risks, dependency conflicts, and execution bottlenecks before they impact delivery.
  • Develop executive-level reporting mechanisms that communicate program health, milestones, risks, mitigations, and critical decisions.
  • Coordinate across Hardware Engineering, Network Engineering, Hardware Operations, Capacity Delivery, Security, Finance, Supply Chain, and external infrastructure partners.
  • Drive operational readiness reviews before infrastructure enters production.
  • Build standardized delivery processes, governance models, and operating cadences that scale across multiple global infrastructure programs.

Benefits

  • Opportunity to work on large-scale AI infrastructure projects.
  • Cross-functional collaboration with diverse technical teams.
  • Development of strategic project management skills.
  • Engagement in continuous improvement initiatives within infrastructure delivery.
  • Potential to influence infrastructure scaling and operational frameworks from the ground up.
Full Job Description
About the Role

We are seeking a Technical Program Manager, Infrastructure Delivery Operations to drive execution across large-scale AI infrastructure deployments. This role is responsible for orchestrating cross-functional delivery programs spanning multiple organizations, ensuring dependencies remain synchronized from early planning through production readiness.

You will develop operational mechanisms that allow Industrial Compute to scale infrastructure delivery across multiple campuses simultaneously. Rather than owning any individual engineering discipline, you will own program health-bringing together engineering, construction, operations, supply chain, and partner organizations into a single coordinated execution model.

Success in this role requires exceptional program management, executive communication, systems thinking, and operational rigor. You should be comfortable operating amid ambiguity while bringing structure to highly technical, multi-year infrastructure programs.

Candidates should have experience leading complex infrastructure, cloud, data center, semiconductor, networking, manufacturing, or other large-scale technical delivery programs.

Key Responsibilities
  • Lead cross-functional execution for Industrial Compute infrastructure delivery programs from planning through operational handoff.
  • Build and maintain integrated program plans spanning engineering, construction, hardware deployment, networking, commissioning, and operations.
  • Identify schedule risks, dependency conflicts, and execution bottlenecks before they impact delivery.
  • Develop executive-level reporting mechanisms that communicate program health, milestones, risks, mitigations, and critical decisions.
  • Coordinate across Hardware Engineering, Network Engineering, Hardware Operations, Capacity Delivery, Security, Finance, Supply Chain, and external infrastructure partners.
  • Drive operational readiness reviews before infrastructure enters production.
  • Build standardized delivery processes, governance models, and operating cadences that scale across multiple global infrastructure programs.
  • Manage cross-functional action tracking, decision logs, risk registers, and executive escalations.
  • Establish program metrics and KPIs that improve predictability, transparency, and execution quality.
  • Partner with leadership to continuously improve Industrial Compute delivery methodologies as our infrastructure portfolio grows.

Qualifications
  • 8+ years leading complex technical programs or infrastructure delivery initiatives.
  • Experience managing large cross-functional programs involving multiple engineering organizations.
  • Strong understanding of program management methodologies, dependency management, and risk mitigation.
  • Experience working with executive stakeholders and communicating program status at multiple organizational levels.
  • Proven ability to drive execution across organizations without direct reporting authority.
  • Experience developing dashboards, KPIs, executive reviews, and operational mechanisms.
  • Strong written and verbal communication skills.
  • Ability to manage multiple concurrent high-priority programs.

Preferred Skills
  • Experience delivering hyperscale data centers, cloud infrastructure, AI infrastructure, networking infrastructure, semiconductor manufacturing, or other large-scale technical programs.
  • Familiarity with hardware deployment, commissioning, infrastructure operations, or capacity delivery.
  • Experience working with external vendors, cloud providers, construction partners, or manufacturing organizations.
  • Experience scaling program management organizations or building operational frameworks from the ground up.
  • PMP, PgMP, Agile, or equivalent program management certifications are a plus but not required.

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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