The Travelers Companies, Inc

Technical Product Owner (IAM - Cybersecurity)

The Travelers Companies, Inc • $99K — $163K *
Hartford, CT 06106Hybrid
Information Technology
Less than 5 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred.
  • 2+ years in Agile product management, ideally in technical or cybersecurity context.
  • Understanding of external identity concepts and authentication protocols (OIDC, OAuth 2.0, SAML).
  • Familiarity with Zero Trust security principles for identity and access control.
  • Experience with Okta or similar identity platforms is a plus.
  • Ability to comprehend AIPP architecture concepts without coding expertise.
  • Agile mindset that prioritizes openness, respect, and commitment.

Responsibilities

  • Partner with leads and engineers to gather and prioritize external identity requirements.
  • Break down requirements into user stories and acceptance criteria for engineering teams.
  • Act as the technical bridge between business, cybersecurity, and engineering stakeholders.
  • Maintain a prioritized backlog focused on security and usability standards.
  • Manage delivery roadmaps for identity authentication and profiling services.
  • Translate program goals into actionable sprint tasks and communicate progress.
  • Define platform KPIs and track performance metrics related to identity capabilities.

Benefits

  • Health Insurance coverage starts from day one for employees and family.
  • 401(k) match up to 5% of eligible pay, with a student loan support program.
  • Minimum of 20 days of Paid Time Off annually, along with nine paid holidays.
  • Wellness Program offering discounts, counseling services, and health coaching.
  • Encouragement for community involvement through matching donations and volunteer rewards.
Full Job Description
Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$99,100.00 - $163,400.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Technical Agile Product Owner to join the Access, Identity, Profile & Preferences (AIPP) team within the Cybersecurity Value Stream. This team owns the external identity experience for Travelers' customers and agents - spanning registration, identity proofing, authentication, MFA, and profile and preferences management across Travelers' digital platforms.

In this role, you will serve as the voice of the end-user and key technical stakeholders, guiding a focused product team to deliver secure, modern, and user-friendly identity capabilities. You will focus on achieving defined outcomes while empowering the team to determine how the work gets done.
What Will You Do?
  • Partner with Circle Leads, platform engineers, and cybersecurity stakeholders to elicit, refine, and prioritize requirements for external identity capabilities - spanning customer and agent registration flows, identity proofing integrations, authentication protocols, MFA enrollment and recovery, and profile/preferences APIs.
  • Decompose business and security requirements into well-defined user stories, epics, and technical acceptance criteria; ensure engineering teams understand functional intent, security constraints, and how each capability integrates within the broader AIPP identity architecture and Okta tenant configuration.
  • Serve as the technical interface between business partners, cybersecurity, and engineering - translating identity platform decisions, API design trade-offs, and security control choices into clear, audience-appropriate communications for both technical and non-technical stakeholders.
  • Own and maintain a prioritized, groomed backlog with sufficient technical depth for continuous delivery; define and enforce acceptance criteria covering security posture, usability standards, regulatory compliance, and integration correctness across identity flows.
  • Develop and manage delivery roadmaps across the external identity ecosystem - including Okta-based authentication and SSO flows, adaptive MFA policies, FIDO2/WebAuthn adoption, identity proofing service integrations, and customer/agent profile service APIs.
  • Align team objectives to the Cybersecurity Value Stream vision; translate program-level goals into sprint-level priorities and communicate delivery progress, technical risk, and architectural trade-offs to Circle Leads and key stakeholders.
  • Define and track platform KPIs and OKRs for external identity capabilities - including registration funnel completion rates, MFA enrollment and adoption rates, authentication success/failure ratios, identity proofing pass rates, and API error rates - using data to drive backlog prioritization.
  • Lead and support business readiness activities for AIPP platform releases - including stakeholder communications, change impact assessments, runbooks, cutover planning, and post-launch monitoring criteria.
  • Provide continuous in-sprint feedback on work-in-progress; clarify ambiguous requirements, validate technical designs against security and compliance standards, and proactively surface risks tied to external identity dependencies, third-party integrations (e.g., Okta, identity proofing vendors), and platform SLA constraints.
  • Establish and evangelize consistent delivery patterns, API standards, and ways of working across AIPP teams within the Cybersecurity Value Stream to ensure scalability and reduce integration debt.
  • Foster a technically grounded, inclusive, and collaborative team culture that promotes engineering ownership, security-first thinking, and continuous improvement across identity platform delivery.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?
  • Bachelor's degree preferred.
  • Two or more years of experience in Agile product management, preferably in a technical, platform, or cybersecurity-adjacent domain.
  • Understanding of external identity concepts including customer and agent registration, identity proofing, authentication protocols (OIDC, OAuth 2.0, SAML), MFA patterns, and user profile and preferences management.
  • Familiarity with Zero Trust security principles as they apply to external identity and access control.
  • Exposure to or experience with Okta or similar identity platform tooling.
  • Ability to understand and engage with AIPP architecture - including how authentication, session management, and profile services connect - without needing to write the code.
  • Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment; apply Agile principles and practices to achieve team success.
  • Product Mindset: Define a clear product value proposition aligned with the Cybersecurity Value Stream's objectives, serving as the north star for the team.
  • Technical Fluency: Ability to engage credibly with engineers on platform architecture, API integrations, and security controls, and to ask the right questions to surface risk and drive good decisions.
  • Influence: Ability to drive alignment across engineering, security, and business stakeholders without relying on traditional hierarchy.
  • Communication: Skill in translating technical complexity into clear, audience-appropriate language for both leadership and delivery teams.
  • Continuous Improvement: Demonstrated commitment to learning, sharing knowledge, and evolving team practices over time.


What is a Must Have?
  • Two years of work experience in related field.


What Is in It for You?
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

Stay Connected

Keep up to date with the latest news, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at The Travelers Companies, Inc.

Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Finance & Insurance
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ
TRV
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at The Travelers Companies, Inc

More Information Technology Jobs

Find similar Technical Product Owner (IAM - Cybersecurity) jobs:

NationwideHartford, CT