SummaryWe are seeking a talented and detail-oriented Technical Product and Integration Manager to support and troubleshoot our current ERP system, Sage 500, and assist with the transition to Acumatica Cloud ERP. This individual will serve as a subject matter expert for both systems and will be responsible for managing multiple IT projects in a dynamic, fast-paced manufacturing environment.
Essential Duties / Responsibilities- Strong understanding of ERP platforms such as Acumatica, Sage 500, Microsoft Dynamics, SAP, Oracle, or similar systems.
- Experience with APIs, Web Services, EDI Transactions, Middleware and Data Integration Platforms, Data Mapping and Transformation.
- Strong SQL knowledge and database troubleshooting skills.
- Understanding of: Warehouse Management Systems (WMS), Transportation and Logistics Processes, Manufacturing Operations, Procurement and Supply Chain Processes.
- Ability to translate business requirements into technical solutions and system enhancements.
- Ability to coordinate vendors, consultants, business stakeholders, and internal technical resources.
- Experience managing multiple projects and priorities simultaneously.
- Ability to train users, write documentation, support adoption efforts, and provide ongoing application support.
- Excellent interpersonal and communication skills, with experience working directly with end-users.
- Ability to work independently and as part of a team, contributing to the overall success of IT initiatives.
- Other duties as needed and assigned.
Qualifications - 5-10+ years of experience supporting ERP systems, business applications, or enterprise technology platforms.
- Experience participating in or leading ERP implementations, upgrades, or migrations (Acumatica preferred).
- Experience managing system integrations and technical architecture across multiple applications.
- Experience supporting manufacturing, warehousing, logistics, or supply chain applications preferred.
- Strong problem-solving skills and the ability to handle multiple projects or tasks simultaneously.
Preferred Qualifications - Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with other ERP systems, particularly in a manufacturing or production environment.
- Relevant certifications in IT or ERP systems (e.g., SQL Server certifications, ERP-specific certifications) preferred.
