We are looking for an enthusiastic engineer who is willing to perform on-site technical support for different ADAS products and customers. The ideal candidate is passionate about problem solving, troubleshooting, and possesses outstanding communication and interpersonal skills. In this position, the candidate will have the opportunity to learn a wide variety of technical topics and will interact with several team members from different disciplines and locations.
Job DescriptionCore Responsibilities:- On-site customer coordination of all regional technical topics.
- Lead on-site Customer Technical Issues Tracking meetings.
- Reproduce issues reported by the customer and support root cause analysis.
- Assist in the collection of data and technical trouble shooting through initial analysis and data acquisition of anomalies or performance gaps.
- Documentation of open issues related to customer development, customer meeting minutes, and support driving open issues to closure.
- Primary interface between Continental and Customer change control databases
- Coordination of prototypes including scheduling, preparation, shipping, tracking, and invoicing
- Interface with customer databases and systems
- Contribute to spread the troubleshooting knowledge with other disciplines and residents.
Additional Responsibilities:- Primary interface to customer requirements
- Tracking and communication of customer milestones or updates to customer timing cards
- Technical trouble shooting through initial analysis and data acquisition of anomalies or performance gaps.
- Support Project Management for Technical approvals with the Customer
- Provide critical timing or technical feedback to Project Team members.
- Oversee Customer Vehicle development needs and interfaces with Continental Project Teams (builds, retrofits, reflashing, etc...)
QualificationsWHAT YOU BRING TO THE ROLE - Bachelor's degree in Engineering.
- Good knowledge and understanding of mechanical or electronic systems, with the ability to analyze technical problems.
- Proficient in using computers (MS Office), and various application-specific automotive and engineering test equipment.
- Proficient in English. Strong written and verbal communication skills, with the ability to clearly and concisely convey technical information to remote engineering teams.
- Strong interpersonal skills and a collaborative mindset suited for international teamwork.
- Effective organizational skills, with the ability to manage multiple tasks simultaneously.
- Able to travel up to 10% of the time.
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job posting.
- Relocation assistance is not offered for this position.
ADDITIONAL WAYS TO STAND OUT- 2-years of product development experience
- 2-years of experience debugging software
- 2-years of experience with vehicle communication tools
- 2-years relevant automotive development and customer interactions experience
- Understanding OEM (GM, Stellantis, Ford...) product release processes
- Experience with Automotive Ethernet
- Experience in ADAS or Automotive technology a plus
- Knowledge of Aumovio development processes
- Experience working effectively within an international team.
Additional InformationAll your information will be kept confidential according to EEO guidelines.
