Must Have Technical/Functional Skills

Technical Expertise

• 4+ years of experience with ServiceNow platform, including IRM/GRC modules.
• Strong knowledge of ServiceNow scripting (JavaScript, Glide API) and configuration.
• Experience in implementing ServiceNow IRM solutions end-to-end.

Risk & Compliance Knowledge Understanding of frameworks such as ISO 27001, NIST, SOX, GDPR, and other regulatory standards.

Soft Skills

• Excellent communication and stakeholder management skills.
• Ability to work independently and in cross-functional teams Certifications
• ServiceNow Certified Systems Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• CIS - Risk and Compliance / CIS - Third-party Risk Management

Roles & Responsibilities

Solution Design & Configuration

Configure and customize ServiceNow IRM modules (Policy & Compliance, Risk Management, Audit Management, Vendor Risk). Develop workflows, business rules, UI policies, and integrations to support risk and compliance processes.

Implementation & Deployment Lead IRM implementation projects, ensuring alignment with business objectives and regulatory standards. Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Governance & Risk Management Support enterprise risk assessments, control frameworks, and compliance initiatives. Maintain accurate risk registers, control libraries, and audit records within ServiceNow.

Integration & Automation Integrate IRM with other ServiceNow modules (ITSM, SecOps, GRC). Automate risk workflows and reporting for improved efficiency.

Reporting & Analytics Develop dashboards and reports for risk posture, compliance status, and audit findings. Provide insights and recommendations to improve risk management processes.

Continuous Improvement Stay updated on ServiceNow IRM best practices and new features. Drive enhancements and optimize existing configurations.

Generic Managerial Skills, If any

1. Strong communication skills and presentation skills.

Salary Range: $90,000 - $125,000 a year

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TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.