Thermo Fisher Scientific

Technical Key Account Manager

Thermo Fisher Scientific$90K — $120K *
US-AnywhereRemote in Rhode Island, US
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in diagnostics, life sciences, or a related field
  • 5-7 years of experience in account management, technical sales, or client services
  • Proven ability to cultivate strong client relationships
  • Solid technical knowledge in clinical diagnostics
  • Excellent verbal, written, and presentation communication skills
  • Adaptability to dynamic work environments
  • Willingness to travel for client engagements

Responsibilities

  • Manage customer purchase orders for timely fulfillment
  • Forecast revenue from ongoing business activities
  • Lead technical discussions to clarify customer needs
  • Coordinate Statement of Work activities and project milestones
  • Facilitate pricing processes for new product offerings

Benefits

  • Standard Monday to Friday work schedule
  • Work primarily in an office environment
  • Engagement in cutting-edge IVD market solutions
  • Opportunity for professional growth in a dynamic environment
  • Collaboration with a respected industry leader in diagnostics
Full Job Description
Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Division Specific Information

The Clinical Diagnostics Division (CDD) delivers innovative diagnostic solutions across key in vitro diagnostics (IVD) market segments. With over 40 years of industry leadership, CDD is a trusted partner providing products for drugs of abuse testing, therapeutic drug monitoring, quality control, sepsis diagnosis, prenatal screening, and more.

The division also offers advanced laboratory instrumentation and high-throughput automation systems used in a wide range of laboratory environments. Products are distributed through direct sales, regional partners, and OEM collaborations.

Position Summary

The Technical Account Manager (TAM) plays a critical role in driving customer success and supporting business growth within CDD. This role combines strong organizational capability, technical expertise, and relationship management to ensure seamless execution of customer programs.

The TAM is responsible for managing customer purchase orders, forecasting revenue from ongoing business, and serving as a technical advisor to clients. This position is well-suited for individuals who excel in dynamic environments, communicate effectively, and are passionate about delivering exceptional customer experiences.

Key Responsibilities
• Oversee and manage ongoing and upcoming customer Purchase Orders to ensure timely fulfillment and customer satisfaction.
• Forecast revenue for current run-rate business, providing accurate and timely financial projections.
• Lead technical discussions with customers, acting as a trusted advisor and ensuring technical requirements are clearly understood and addressed.
• Coordinate and facilitate ongoing Statement of Work (SOW) activities, ensuring project milestones and deliverables are met.
• Lead and facilitate quoting processes for new products and services, collaborating with internal teams to deliver competitive proposals.

Minimum Requirements
• Bachelor's degree required, preferably in diagnostics, life sciences or other related field
• Prior experience in account management, technical sales, or client services

Knowledge, Skills & Abilities
• Demonstrated impact fostering positive client relationships
• Strong customer orientation to effectively build and manage customer/partner relationships
• Strong technical acumen
• Outstanding role model leadership behaviors
• Strong verbal, written, and presentation skills
• Willingness to travel as required

About Thermo Fisher Scientific

Thermo Fisher Scientific Careers

Join the vibrant team at Thermo Fisher Scientific, a global leader in serving science and making the world healthier, cleaner, and safer. With a workforce of over 75,000 professionals, Thermo Fisher Scientific offers unparalleled job opportunities and a culture of innovation that propels your career to new heights. Work You’ll Do At Thermo Fisher Scientific, you will be part of a team that is dedicated to enabling our customers to make the world healthier. Whether you are involved in the development of life-saving drugs or innovative environmental solutions, your work will have a profound impact on society. Our commitment to leadership in the industry is unwavering. With Thermo Fisher Scientific, you will lead projects that set standards in scientific inquiry and market leadership. You will work at the intersection of science, technology, and industry expertise, driving digital innovation in every aspect of our business. Join our diverse team of professionals and engage in roles that span across various functions and disciplines. From research and development to marketing and sales, the breadth of job opportunities available means that you can find the perfect match for your skills and passions. Innovative Work As part of our team, you will have access to cutting-edge tools and technologies that foster creativity and innovation. Thermo Fisher Scientific is home to a dynamic range of career paths, all designed to challenge you and help you grow as a professional. Our employment philosophy emphasizes diversity and inclusivity, ensuring that all team members have the opportunity to thrive. We believe in nurturing talent through robust training programs, leadership development, and opportunities for career advancement. Be Part of a Great Team Working at Thermo Fisher Scientific means being part of a global network of enthusiastic, talented, and ambitious individuals. Our culture is built on collaboration, where each member’s unique skills and perspectives are valued. You will enjoy benefits that support both your professional growth and personal well-being. Future-Proof Your Career Embark on a journey of growth and continuous learning with Thermo Fisher Scientific. We offer a variety of training and development programs that cater to your interests and career goals. From internships for budding scientists to leadership training for aspiring executives, our programs are designed to equip you with the skills needed for a successful and fulfilling career. Explore Discover how our commitment to innovation leads to advancements in health and science: [Read More] Learn about our leadership in environmental sustainability and how you can contribute: [Read More] The Thermo Fisher Scientific Difference Our global presence and commitment to innovation mean that your work extends beyond borders and makes a tangible impact worldwide. The collaboration between our teams drives our leadership in the scientific community and contributes to a culture that embraces diversity and fosters professional growth. Stay Connected Join Our Team Search open positions that match your skills and interest. We are always on the lookout for passionate, curious, and driven team players. Explore our job opportunities and find out how you can contribute to our meaningful work. SEARCH THERMO FISHER SCIENTIFIC JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Thermo Fisher Scientific.
Learn more about Thermo Fisher Scientific
Size
130,000 employees
Market Cap
$213.3 billion
Industry
Net Income
$6.3 billion
Founded
1956
5 Year Trend
+16.5%
Revenue
$32.2 billion
NASDAQ

Similar Jobs

More Jobs at Thermo Fisher Scientific

More Healthcare Jobs

Find similar Technical Key Account Manager jobs: