TeleTech

Technical Instructor & Course Developer

TeleTech$61K — $141K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in ATC instruction or course development
  • Experience in researching training needs for Navy operational environments
  • Knowledge of adult learning principles and instructional design
  • Ability to draft and edit technical documents clearly
  • High school diploma or GED required

Responsibilities

  • Revise and maintain ATC technical curriculum based on client needs
  • Develop course content for electronics and weapons systems
  • Deliver various types of courses including instructor-led and simulator-based
  • Adapt existing curriculum to reflect training requirements
  • Conduct test analysis and support evaluation tool revisions
  • Draft and update technical documents for ATC systems
  • Research and establish effective training programs

Benefits

  • Health, life, and disability insurance
  • Retirement and financial benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
Full Job Description
Technical Instructor & Course Developer
The Opportunity:

Booz Allen Hamilton seeks a Technical Instructor & Course Developer to revise, maintain, and deliver technical curriculum for Air Traffic Control (ATC) training. This role focuses on developing instructional materials for electronics, weapons systems, and related ATC disciplines, integrating computer-based tools and graphics, and facilitating a range of course formats to ensure Navy personnel receive mission-ready training. The candidate will demonstrate effective classroom techniques, develop new teaching methods, and support curriculum innovation. Due to the nature of work performed within this facility, U.S. citizenship is required.

How You'll Contribute:
  • Revise and maintain ATC technical curriculum in alignment with client requirements.
  • Develop technical course content for electronics, weapons systems, and related areas, using computers for drafting and graphics integration.
  • Deliver instructor-led, computer-based, and simulator-based courses, including short technical sessions for Navy personnel.
  • Incorporate new curriculum into existing programs and adapt materials to reflect training needs and operational changes.
  • Demonstrate professional classroom techniques and develop alternative teaching methods to enhance learning outcomes.
  • Act as testing officer, conducting test analysis and supporting the revision of assessments and evaluation tools.
  • Draft, edit, and update technical documents, procedures, and guidelines for ATC systems.
  • Conduct research to establish training needs and develop effective training programs.


You Have:
  • 8+ years of experience in ATC instruction or course development, including hands-on technical training and curriculum delivery
  • Experience in researching, establishing training needs, and developing training programs for Navy or service equivalent operational environments
  • Experience in training, training development, or instructional support
  • Experience developing training solutions for technical or operational environments
  • Experience drafting technical procedures, guidelines, and instructional documentation for ATC equipment or systems
  • Experience collaborating with cross-functional teams and technical stakeholders
  • Knowledge of learning principles, adult learning concepts, and instructional design theories
  • Ability to revise technical curriculum and implement new instructional methods
  • Ability to draft, edit, and update technical and instructional documents with accuracy and clarity
  • HS diploma or GED


Nice If You Have:
  • Experience as a military instructor
  • Experience supporting Air Traffic Control, C4I, or another technical operational field
  • Experience with Navy, Marine Corps, or Army formal training development or instruction
  • Experience using AIM2 and Content Planning Module (CPM) for Navy curriculum management
  • Experience supporting military technical training environments
  • Bachelor's degree in Education, Instructional Design, Psychology, Curriculum Development, or a related field
  • Possession of excellent written and verbal communication skills


Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $61,900.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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