Amazon

Technical Infrastructure Program Manager, GCID-FD

Amazon$127K — $171K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in technical infrastructure management
  • Knowledge of best practices in network and data center technologies
  • Familiarity with various infrastructure build scenarios
  • Bachelor's degree in Engineering or Construction Management (preferred)
  • 5+ years in technical program management (preferred)
  • Experience in data center or telecommunications infrastructure (preferred)
  • Strong understanding of fiber optic infrastructure design and construction (preferred)

Responsibilities

  • Drive large-scale global fiber deployments
  • Collaborate with teams to gather fiber deployment requirements
  • Develop and maintain documentation processes
  • Manage pre-terminated fiber cable processes across multiple phases
  • Provide support for fiber deployment projects
  • Create and maintain performance dashboards and KPIs
  • Build and manage strategic vendor relationships

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Adoption and Surrogacy Reimbursement
  • Mental Health Support and EAP
Full Job Description
Application deadline: Aug 26, 2026

We are looking for a highly motivated, technically savvy Fiber Delivery Technical Infrastructure Program Manager (FD-TIPM) to help develop and scale one of the world's largest and most complex networks. The FD-TIPM is responsible for managing highly technical, cost efficient, and fast paced communication construction project schedules to keep pace with and enable AWS Network growth. This role will manage a program overseeing design reviews across our rapidly expanding global data center portfolio, with anticipated growth of 33% year over year.

As a FD-TIPM you will be part of a highly creative and efficient team of diverse backgrounds and expertise, tasked with tackling the most fascinating and challenging problems in modern fiber construction. In this role, you will be responsible for training and education of internal stakeholders and external contractors and partners, driving Kaizen process improvements, change management, and communication plans.

Key job responsibilities
• Drive the implementation of large-scale fiber deployments on a global scale
• Collaborate with Stakeholder teams to gather fiber deployment requirements
• Develop and Maintain Process Documentation
• Program Manage pre-terminated fiber cable process from Intake, Engineering, Business Development, Material Acquisition, Deployment and Closeout
• Provide Deployment support for projects, augmenting the local region TIPM across the globe
• Create and maintain performance dashboards and KPIs to measure program effectiveness
• Build and maintain strategic vendor relationships, including developing vendor KPIs and performance metrics
• Drive process improvements through data analysis and stakeholder feedback
• Lead regular executive updates and cross-functional team communications
• Manage program budget and resource allocation across global regions

60-75% Travel

BASIC QUALIFICATIONS

- 3+ years of technical infrastructure management experience

- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)

- Experience with varying scenarios of infrastructure builds

PREFERRED QUALIFICATIONS

- • Bachelor's degree in Engineering, Construction Management or equivalent experience

- • 5+ years of experience in technical program management

- • 3+ years of experience with data center or telecommunications infrastructure

- • Strong understanding of fiber optic infrastructure design and construction

- • Strong understanding of pre-terminated fiber technology and installation of pre-terminated fibers in an Outside Plant Environment

- • Knowledge of Civil Design of Telecommunications Infrastructure

- • Experience managing cross-functional and geographically distributed teams

- • Experience managing vendor relationships

- • Demonstrated ability to develop and track technical program KPIs

- • Excellence in stakeholder management and executive communication

- • Experience working across multiple global regions and time zones

- • PMP Certification

- • Experience with data center site design review, drafting, or consulting

- • Proficiency in Salesforce, GIS platforms, and data visualization tools

- • Deep knowledge of civil and telecom design requirements for data centers

- • Experience creating and maintaining performance dashboards using PowerBI, Tableau, or QuickSight

- • Strong understanding of technical drawing standards and drafting principles

- • Familiarity with Kaizen and continuous improvement methodologies

- • Experience managing technical review programs at scale

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Denver - 127,100.00 - 171,900.00 USD annually

USA, GA, Atlanta - 127,100.00 - 171,900.00 USD annually

USA, TX, Austin - 127,100.00 - 171,900.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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