Amazon

Technical CSM III- AMZ004588

Amazon$169K — $228K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree or foreign equivalent in Computer Science, Information Systems/Technology, Data Science, Engineering, or related field and two years of relevant experience.
  • Bachelor's degree or foreign equivalent in similar fields and five years of experience may be accepted as equivalent.
  • One year of experience leading large-scale technical or engineering programs.
  • Experience in a customer-facing role engaging with executives and technologists.
  • Demonstrated capability in leading technical transformation project teams.
  • Familiarity with ERP, Business Intelligence Systems, or SaaS.

Responsibilities

  • Serve as a subject matter expert on the MCF Customer onboarding journey and technical integration aspects.
  • Lead strategic merchant end-to-end customer onboarding and technical integration plans.
  • Consolidate international customer feedback related to onboarding, API, and integrations to influence product development.
  • Own internal and customer-facing operating procedures and create process improvement programs.
  • Manage issue escalation with program ownership concerning onboarding, integration, and APIs.

Benefits

  • Health and wellness benefits.
  • Retirement savings plans.
  • Generous paid time off policy.
  • Opportunities for professional development and training.
Full Job Description
MULTIPLE POSITIONS AVAILABLE

Employer: Amazon.com Services LLC

Offered Position: Technical CSM III- AMZ004588

Job Location: New York, New York

Position Responsibilities:

Serves as a subject matter expert on the MCF Customer onboarding journey and technical

integration aspects (including APIs and third part applications). Lead strategic merchant end to-

end customer onboarding and technical integration plans within Ecommerce and Fulfillment.

Consolidate international customer feedback and requirements related to onboarding, API and

integrations to influence the MCF Product development roadmap. Own internal as well as

customer-facing operating procedures and develop process improvement programs. Own

issue escalation with program ownership related to onboarding, integration and APIs.

BASIC QUALIFICATIONS

Position Requirements:

Master's degree or foreign equivalent in Computer Science, Information Systems/Technology,

Data Science, Engineering, or related field and two years of experience in the job offered or a

related occupation. Employer will accept a Bachelor's degree or foreign equivalent in Computer

Science, Information Systems/ Technology, Data Science, Engineering, or related field and five

years of experience in the job offered or a related occupation as equivalent to the Master's

degree and two years of experience.

Must have one year of experience in the following: 1) experience leading large-scale, technical

or engineering programs with a proven record of thought leadership, business case development,

realizing customer benefits, and successful program completion; 2) experience in a customer

facing role, engaging with customer executives, technologists and partners to solve business

problems with advanced technologies; 3) experience in a direct or matrixed role leading technical

and non-technical transformation project teams with a proven ability to work across broad

functional teams. 4) utilizing ERP, Business Intelligence Systems, or SaS.

40 hours/week, 8:00am - 5:00pm, Salary Range $169,000 - $228,600

PREFERRED QUALIFICATIONS

Please see job description and position requirements above.

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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