Hub International Limited

Technical Consultant II

Hub International Limited$75K — $90K *
Miami, FL 33186In-Person
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in client-facing implementation role
  • Expert knowledge of UKG Ready software
  • Experience with payroll and Time & Attendance
  • Skilled in managing complex, multi-entity implementations
  • Strong communication and organizational skills
  • Analytical thinker with a rigorous attention to detail

Responsibilities

  • Lead all aspects of client-side implementation projects
  • Manage daily tasks for successful payroll transitions
  • Configure workflows for system optimization
  • Maintain high-level knowledge of HCM technology
  • Create and showcase custom and templated reports
  • Provide custom system training to clients

Benefits

  • Comprehensive health, dental, and vision insurance
  • 401(k) retirement plan options
  • Paid time off including vacation and holidays
  • Flexible spending and health savings accounts
  • Potential for bonuses, equity, and commissions
Full Job Description

Position Summary: Technical Consultant II

We are seeking a highly motivated and driven individual to join our team in the role of Technical Consultant II. As an employer, we value individuals who possess a strong sense of ownership, are self-driven, and demonstrate genuine enthusiasm for the work they do. This position requires an individual that has strong client relationship skills, is system driven, has meticulous attention to detail, and strives to deliver an excellent client experience.

**CANDIDATES MUST HAVE EXPERT KNOWLEDGE OF IMPLEMENTING UKG READY SOFTWARE.**

Candidate Profile:

  • We are looking for a candidate who is customer obsessed. Your mission is to earn and maintain the loyalty of your customers by proactively understanding and satisfying their needs. You are the owner of this client relationship, responsible for the client’s longevity with HCM Unlocked and treat their business as if it were your own.
  • Excellent communication skills are vital for this role. You must articulate your ideas effectively, both verbally and in writing. Prompt responsiveness and communication with your clients and peers are critical to the success of this role.
  • You take ownership of your work, approach it with a sense of responsibility, urgency, and accountability. You are someone who thrives on taking initiative, setting goals, and driving projects to successful completion.
  • You are self-motivated and possess a strong work ethic with a rigorous attention to detail.
  • You are capable of working independently, managing your time effectively with multiple clients, and delivering high-quality results even in the face of challenges. Your ability to prioritize tasks and meet deadlines will be critical to your success in this role.
  • We believe that enthusiasm is contagious and can drive positive change. We are looking for a candidate who genuinely enjoys delivering an exceptional customer experience, has a passion for implementation, and brings energy and excitement to their team and to their customers.
  • You must be an analytical thinker with a passion for numbers.
  • You approach challenges with a positive mindset, proactively seek solutions, and adapt quickly to changing circumstances.

Essential Duties and Responsibilities:

  • Leads all aspects of the implementation project as a “client-side” resource
  • Manage day-to-day project tasks for a client’s successful payroll transition
  • Configure workflows to optimize system buildout
  • Possess and maintain a high level of HCM specific technology knowledge
  • Ability to create custom reports and showcase templated reports
  • Ability to provide custom system training for clients

Minimum Qualifications (Knowledge, Skills, and Abilities):

  • 2+ years’ experience in a high-volume, client-facing, implementation role with vendor or consulting organization
  • Expert knowledge of multiple modules within UKG Ready, including extensive payroll knowledge and implementation experience
  • Experience with multi-entity, complex implementations
  • Prior experience owning and leading multiple projects
  • Experienced in Time & Attendance
  • Strong communication and interpersonal skills
  • Demonstrated organizational and time management skills

Compensation:

The expected salary range for this position is $36.03 - $43.27 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions. 

#SPG

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

About Hub International Limited

Hub International Limited is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. With more than 13,000 employees in offices located throughout North America, Hub's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
Learn more about Hub International Limited
Size
13,000 employees
Industry
Founded
1998

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