Job Type:Permanent
The Role:The Technical Director plays a key role within the Claims organization and is tasked with providing technical expertise in assisting and overseeing Hiscox's larger and more complex claims within the Specialty Claims organization, including Allied Healthcare, A&E, Miscellaneous Professional Liability, Cyber, Crime, and Media and Technology claims, with an emphasis on all aspects of the life of a claim, including reserving and reserving behaviors, implementation and execution of complex claim resolution strategies and partnering with Senior Leadership in Claims, Actuary, Underwriting, Legal and Risk Control. The Technical Director role does not directly handle claims but instead provides oversight and is a deep technical resource to the entire Specialty Claims organization.
Key Responsibilities:- Partner with claims professionals and their managers in providing both coverage and liability insights and oversight of the claims handled by the Specialty Claim team. Such work includes involvement in all aspects of the life of a claim with an emphasis on developing and implementing claim resolution strategies. This includes working directly with Claims Professionals and their managers.
- Act as a coverage resource for the Specialty Claims team, including identifying and addressing coverage issues, developing a coverage strategy, coordinating and directing coverage counsel and overseeing coverage litigation.
- Drives technical excellence through mentoring, education, training, and assisting in the creation and execution of technical guidelines and governance.
- Active partnership with Senior Claim Leadership, Underwriting and Actuary on claims, litigation developments, coverage trends, reserve movements and loss mitigation efforts, with ability to address both micro and macro developments.
- Identifies emerging legal and claims trends and shares that information (along with their impacts) with Senior Claims Leadership.
- Manages and maintains claims Watchlist and implements resolution strategies for claims on that list.
- Effective engagement in reserve and trial roundtables.
Relevant Experience and Skills: - 7+ years of insurance and/or law firm practice/litigation experience.
- JD degree strongly preferred.
- 3+ years of claims or law firm leadership experience preferred.
- Deep technical expertise in all aspects of Specialty claims.
- Self-starter who manages efficiently and oversees claims across various lines of business with varying degrees of complexity all while partnering and collaborating with others in Claims.
- Experience in handling complex/high severity claims is required.
- Strong working knowledge of insurance coverage and coverage litigation and experience in working with coverage counsel in achieving strategic results aligned with overall claims strategy.
- Excellent leadership, communication, and interpersonal skills with ability to engage and influence across all levels of the organization.
Hiscox Values:At Hiscox our spirit is in
Challenging Convention and everything we do is guided by our Values.
- Courage: Dare to take a risk
- Ownership: Passionate, commercial and accountable
- Integrity: Do the right thing, however hard
- Connected: Together, build something better
- Human: Clear, fair and inclusive
What Hiscox USA Offers:- Competitive salary and bonus (based on personal & company performance)
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
- Company paid group term life, short- term disability and long-term disability coverage
- 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
- Paid parental leave
- 4 week paid sabbatical after every 5 years of service
- Financial Adoption Assistance and Medical Travel Reimbursement Programs
- Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
- Company paid subscription to Headspace to support employees' mental health and wellbeing
- Recipient of 2024 Cigna's Well-Being Award for having a best-in-class health and wellness program
- Dynamic, creative and values-driven culture
- Modern and open office spaces, complimentary drinks
**Please note that this position is hybrid and requires two (2) days in our office weekly**Salary Range: $180-$220k The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment
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