The RoleAs a Technical Architect at Stitch, you operate at the intersection of Braze and everything around it-CDPs, CRMs, data warehouses, middleware, and custom APIs. You design and build end-to-end integrations across the full ecosystem and write production-quality code in Python or JavaScript to make it all run. You don't just sketch architectures; you build them, debug them, and optimize them for scale.
When something breaks, you're the one who finds it: digging through logs, network traces, and API tooling until you have an answer and a fix. You lead technical workstreams with a clear point-of-view, mentor Consultant Technical Architects to grow the team's depth, and help clients make smart decisions about the technical approach that's right for their environment.
What You'll Do- Partner directly with clients to design and implement custom API integrations (REST, webhooks, authentication flows) between Braze and client systems.
- Architect data ingestion-event schemas, data models, and integration patterns (batch, streaming, event-driven) optimized for scale, including pipelines sourced from Snowflake and Databricks environments.
- Write Python and/or JavaScript for middleware development, automation, and authentication flows.
- Configure advanced Segment/CDP environments: ID resolution, custom transformations, workspace management, issue diagnosis-including connections to cloud data platforms.
- Support SDK implementations and troubleshoot mobile/web integration issues with code samples and best practices.
- Debug integration failures using logs, network traces, API testing tools, and Chrome DevTools.
- Lead technical workstreams within larger project plans. Balance technical perfection with timeline pragmatism.
- Create client-ready technical documentation: architecture diagrams, API specs, data dictionaries, runbooks.
- Mentor Consultant Technical Architects on integration approaches, troubleshooting, and client communication.
- Manage your time to meet billable targets of 36+ hours per week.
- Travel up to 20% for client meetings, workshops, and onsite engagements.
What You Bring- Advanced Liquid: complex logic, nested conditions, data transformations, error handling, and Connected Content.
- Python and/or JavaScript: functional scripts for middleware, automation, and authentication management.
- Custom API integrations: REST, webhooks, authentication flows. Complex Postman request chaining and automated testing.
- SQL for data analysis and transformation logic. Complex JOINs and INSERT functions-comfortable querying directly in Snowflake or Databricks.
- Data architecture: schema design for complex use cases, normalization, performance considerations-including lakehouse and cloud data warehouse patterns.
- Familiarity with Databricks (Delta Lake, notebooks, Unity Catalog) and/or Snowflake (data sharing, Snowpipe, dynamic tables) as data sources powering downstream marketing activation is a big bonus!
- Segment/CDP: advanced configuration, ID resolution, custom transformations, issue diagnosis.
- SDK implementations and mobile/web troubleshooting with code samples.
- Debugging: logs, network traces, API responses, Chrome DevTools.
- Comprehensive documentation: client-ready data flow, user flow, and experience diagrams with standard notation. Clear guidance and explanations of architected solutions, decisions made, future versions, testing plans, and go-live approaches.
Tools You'll Use- Braze (advanced configuration, API automation).
- Postman (complex chaining, environments, automated testing).
- VS Code / Cursor (proficient development).
- LucidChart (client-ready diagrams).
- Bitbucket and Git/GitHub (branching, merging, collaboration).
- Segment or other CDP (advanced configuration).
- PGAdmin or database tool for query analysis.
- Chrome DevTools for network debugging.
- Snowflake and/or Databricks (data warehouse and lakehouse querying, pipeline integration).
How You ConsultYou're the technical authority on your engagements. Client engineering teams look to you for answers, approach recommendations, and architectural guidance.
- Lead requirements, validation, and ideation sessions with technical and business stakeholders.
- Advise clients on solution and platform tradeoffs. Navigate ambiguity and translate between marketers and developers.
- Build relationships with client technical leads. Become the Technical Architect they trust and request.
- Solve non-standard problems creatively. Identify process improvements for integration delivery.
- Own outcomes on your technical workstream. Lead without being asked.
- Share feedback with peers regularly that makes all of us better. Mentor junior members on diagnostic approaches and problem-solving.
What Success Looks Like- Client engineering teams rely on your technical judgment. You're the Technical Architect they request by name.
- Your integrations are architecturally sound-designed for scale, well-documented, and debuggable.
- You amplify your knowledge around you-junior members on your engagements are leveling up because you share freely and make everyone better.
- You're identifying and advising on the optimal technical approach, not just implementing what's requested.
What You'll Get at Stitch- The opportunity to work within multiple Fortune 1000 brands across the retail, media, gaming, quick-service, financial services, travel, and healthcare industries.
- Working alongside the most concentrated group of Braze experts in the world-backed by more Braze credentials and experience than any other company across the globe.
- The ability to feel your impact and shape how Stitch grows as we continue to scale through hypergrowth.
- The chance to learn new technologies (like Braze, Databricks, and AI) and grow faster than you ever have before.
- Of course, we offer competitive compensation, benefits, and growth opportunities, too.
Requirements- 5-9 years of marketing technology consulting experience or applicable experience in technical roles with integration and architecture focus.
- Proficient in Python or JavaScript. Comfortable writing production-quality integration code.
- Experience leading technical workstreams on client projects.
- Experience with data integration platforms (e.g., Snowflake, Databricks).
- Experience leveraging AI code editors in your daily work (e.g., Cursor).
- Client-facing experience within an agency or consultancy required.
- Must be eligible to work in the United States, UK, or Canada without visa sponsorship.
Benefits- Flexible PTO policy
- Monthly tech stipend
- Paid parental leave
- Medical, dental, vision, and life insurance
- In-person onboarding experience at our HQ in Indianapolis, Indiana
- Free mental wellness resources
- Medical, dental, vision, and life insurance
- 401k with company match
