Amazon

Technical Architect II, Amazon Leo LX

Amazon • $118K — $160K *
Redmond, WA 98052In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 1+ years of experience with Microsoft Office products
  • Proven experience in developing technical training materials
  • Ability to work a flexible schedule, including weekends and holidays
  • Background in Learning & Development and course facilitation
  • Hands-on experience in training roles focused on technical subjects
  • Experience in performance management and coaching/mentoring
  • Knowledge of troubleshooting and maintaining material handling equipment (MHE)

Responsibilities

  • Design and build instructor-led and blended learning curricula
  • Facilitate engaging training sessions for various personnel
  • Collaborate with content creators to enhance training materials
  • Support scaling training programs across multiple sites
  • Identify opportunities for training improvements using Lean and Six Sigma
  • Coordinate with stakeholders on scheduling and logistics for training
  • Track training metrics and implement data-driven enhancements

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching contributions
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement coverage
  • Employee Assistance Program (EAP) and Mental Health Support
  • Flexible Spending Accounts for various expenses
  • Access to a Medical Advice Line
Full Job Description
The Technical Architect on the Leo LX (Learning Experience) team within Leo ProdOps is responsible for designing, developing, and delivering technical training programs that support warehouse operations, leadership development, and continuous improvement initiatives. This role partners cross-functionally with site leadership, content architects, and operational stakeholders to create scalable, learner-centered training experiences. The ideal candidate combines strong facilitation skills with instructional design expertise to drive measurable learning outcomes across the Leo ProdOps network.

Key job responsibilities

Training Design & Development: Design, build, and maintain instructor-led trainings (ILTs) and blended learning curricula aligned to Leo LX standards and operational needs.

Facilitation & Delivery: Deliver engaging training sessions to technicians, supervisors, and leaders across multiple sites

Content Collaboration: Partner with the Content Creation Team and cross-functional stakeholders to develop and iterate on training materials, job aids, and learning resources.

Program Scaling: Support the rollout and scaling of training programs across the Leo ProdOps network, ensuring consistency and quality of delivery at each site.

Continuous Improvement: Leverage Lean and Six Sigma methodologies to identify opportunities for improving training effectiveness, learner engagement, and operational performance.

Stakeholder Engagement: Coordinate with site leadership and operational teams on scheduling, shift coverage, and training logistics to maximize participation and minimize disruption.

Metrics & Reporting: Track training completion, learner feedback, and program KPIs to measure impact and inform data-driven improvements to the learning experience.

Compliance & Standards: Ensure all training content meets organizational compliance requirements and aligns with Leo LX branding and quality standards.

BASIC QUALIFICATIONS

- 1+ years of Microsoft Office products and applications experience

- Experience designing and developing IT or technical training materials and content

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- Experience with Learning & Development and course facilitation

- Experience in a training role, including technical training

- Experience in training, performance management and coaching/mentoring

- Experience conducting predictive and preventative maintenance procedures on material handling equipment and automated systems

- Experience repairing material handling equipment (MHE), automated conveyor systems, and related mechanical/controls equipment

- Experience implementing and enforcing safety standards within warehouse and maintenance environments

- Experience troubleshooting and performing diagnostics on material handling equipment (MHE) to identify and resolve complex operational issues

PREFERRED QUALIFICATIONS

- Experience with graphic training systems and multimedia content creation

- Experience with Learning Management Systems (LMS) administration and reporting

- Experience with technical writing and instructional design

- Experience developing or delivering training programs across multiple sites or regions

- Experience working cross-functionally across several teams both technical and non-technical

- Experience managing multiple projects, prioritizing, planning, and managing time

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, REDMOND - 118,200.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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