Job Description
What you’ll own
- Serve as a subject matter expert for payments processes, products, and operational workflows.
- Identify, investigate, and resolve complex operational, client, and transaction-related issues.
- Drive process improvements and implement solutions that enhance efficiency, quality, and performance.
- Coordinate testing, validation, and implementation activities for new products, enhancements, or process changes.
- Monitor performance metrics and leverage data to identify trends, risks, and improvement opportunities.
- Partner with cross-functional teams to support business objectives and deliver a positive client experience.
- Perform additional duties and projects as assigned to support team and organizational goals.
What you’ll bring
- Communicate effectively with clients, partners, and internal stakeholders in a clear and professional manner.
- Demonstrates strong knowledge of payments products, transaction processing, and industry best practices.
- Analyzes issues, identifies root causes, and implements effective solutions.
- Manages projects and priorities while meeting business objectives and service expectations.
- Collaborate with sales, operations, product, technology, and compliance teams to drive results.
- Build and maintain strong relationships through effective communication, negotiation, and teamwork.
- Exhibits adaptability, accountability, and a commitment to continuous improvement.
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
#LI-KS1
Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $79,400.00-$116,975.00. This range reflects what we reasonably expect to offer based on the role’s responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate’s experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale.
