The Mathworks

Technical Account Manager

The Mathworks$120K — $150K *
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Expertise with embedded systems
  • Bachelor's degree with 10+ years of relevant experience
  • Proficiency in MATLAB and Simulink
  • Strong communication and relationship-building skills
  • Ability to influence technical direction across large organizations

Responsibilities

  • Own the strategy for driving adoption and success of MathWorks solutions
  • Develop technical roadmaps aligned with customer initiatives
  • Champion MATLAB and Simulink usage across engineering teams
  • Lead customer engagements across diverse technical domains
  • Coordinate cross-functional teams in delivering customer solutions
  • Recommend solutions based on customer workflows and challenges
  • Represent MathWorks in high-level technical discussions

Benefits

  • Hybrid work model offering flexibility between home and office
  • Opportunity to work with cutting-edge technology companies
  • Engagement across a wide range of technical applications
  • Make a meaningful impact in resolving real-world engineering challenges
  • Focus on personal growth and development in both technical and business skills
Full Job Description
Job Summary

Are you an engineer with expertise developing embedded controls, satellites, robotics, or digital signal processing systems-and a passion for helping customers succeed? Do you enjoy collaborating with world-class technology companies and working across a wide range of applications? MathWorks is seeking a Technical Account Manager (TAM) to drive technical strategy for the adoption of MATLAB and Simulink across some of our leading customers.

In this technical sales role, you will partner with a Sales Account Manager to shape the adoption strategy for MathWorks solutions, lead technical engagements, and enable customers to implement Model-Based Design for development of next-generation technologies in areas such as embedded control systems, robotics, digital signal processing, and more. You will also team up with Application Engineering, Marketing, Development, and other domain experts to deeply understand customer needs and empower them to achieve success with MathWorks solutions.

This role is based in Santa Clara, CA, with a hybrid schedule (Tues-Thurs in office). Travel up to 25% is required. U.S. citizenship is required due to the nature of the work.

Why You'll Love This Role:
  • Work directly with cutting-edge technology companies.
  • Engage across a broad range of technical applications, gaining exposure that accelerates both your technical and business skills growth.
  • Make a meaningful impact by enabling engineers to solve real-world challenges through the use of MathWorks tools.


Responsibilities

Technical Strategy & Leadership
  • Own the strategy for driving adoption and customer success for leading tech companies.
  • Develop technical roadmaps that align MathWorks solutions with customer strategic initiatives.
  • Champion MATLAB and Simulink adoption across engineering teams and programs.


Customer Engagement & Execution
  • Lead high-impact technical engagements across multiple domains.
  • Coordinate cross-functional technical teams including Application Engineers, Consulting, Training, and Development.
  • Understand customer workflows, challenges, and program priorities; recommend impactful solutions.
  • Guide customers in improving engineering efficiency, design workflows, verification processes, and Model-Based Design adoption.


Cross-Functional Collaboration
  • Work closely with Sales Account Managers to co-develop account strategies.
  • Partner with Marketing to highlight customer success stories, identify market-specific messaging, and develop user community engagement plans.
  • Collaborate with Consulting and Training organizations to drive product adoption and successful project execution.
  • Work with Development teams to incorporate customer feedback into product roadmaps.


Thought Leadership & Growth
  • Represent MathWorks in executive-level technical discussions.
  • Identify new opportunities across application areas-embedded control, robotics, DSP/audio, image processing, semiconductor workflows, and more.
  • Continually expand your technical and business skills through exposure to diverse customer programs and technologies.


Minimum Qualifications

  • Expertise with embedded systems
  • Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
  • Visa sponsorship will not be provided for this position.
  • A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.


Additional Qualifications

  • U.S. citizenship is required due to the nature of the work.
  • Proficiency in MATLAB and Simulink.
  • Demonstrated experience interfacing with customers and leading technical discussions.
  • Strong communication, relationship-building, and program management skills.
  • Ability to influence technical direction across large organizations.
  • Strong background in control design and testing for embedded controllers and/or robotics is preferred.
  • Experience with embedded digital signal processing workflows is a plus.
  • Familiarity with image processing, audio algorithms, computer vision, or thermal/electrical system modeling is a plus.
  • Experience supporting or working within applications such as telecommunications, electronics, satellites, semiconductors, or advanced robotics is a plus.

About The Mathworks

The MathWorks, Inc. is an American software company that specializes in mathematical computing software. The company was founded in 1984 and is headquartered in Natick, Massachusetts. The MathWorks offers a range of products, including MATLAB, Simulink, and Stateflow, which are used in engineering, science, and mathematics. The company serves customers in over 100 countries and has partnerships with major technology companies such as Microsoft and Intel. In 2019, The MathWorks was named one of the best places to work by Glassdoor.
Learn more about The Mathworks
Size
5,000 employees
Industry
Founded
1984

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