World Wide Technology

Technical Account Manager - GSP MSO

World Wide Technology$175K — $225K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong existing relationships with MSO customer leaders and ability to develop new connections.
  • Proven track record in meeting business objectives within cable MSOs or broadband environments.
  • Experience in closing complex, high-value deals that create substantial value.
  • Ability to create new opportunities and expand strategic relationships in large service providers.
  • Exceptional executive-level communication and presentation skills.
  • Over 5 years of relevant experience in IT solutions for cable MSOs or broadband service providers.
  • Familiarity with MSO network architectures and modern infrastructure domains.

Responsibilities

  • Lead account and technical strategy for the Denver MSO customer across various teams.
  • Establish and deepen executive relationships to support sales efforts in key initiatives.
  • Develop profitable business models as customers roll out strategic solutions.
  • Act as the main point of integration between customer teams and WWT resources.
  • Translate customer goals into actionable solution strategies and execution plans.
  • Drive adoption of modern infrastructure and security solutions.
  • Foster strategic relationships with OEM partners and support their integration.
  • Conduct technical workshops and proof-of-concepts to advance customer understanding.
  • Coordinate with various teams to ensure implementation and customer value realization.

Benefits

  • Health, Dental, and Vision Care, Employee Assistance Programs, and Wellness programs.
  • Competitive pay, Profit Sharing, 401k Plan with Company Matching, and Tuition Reimbursement.
  • Generous Paid Time Off starting at 20 days per year, including Sick Leave and Holidays.
  • Additional perks including Nursing Mothers Benefits, Pet Insurance, and Employee Discounts.
Full Job Description
Qualifications
  • Strong existing relationships with MSO customer leaders, combined with the ability to develop new executive and technical relationships and understand customer business priorities and operating challenges.
  • Proven track record of meeting and exceeding business objectives in cable MSO, broadband service provider, or adjacent telecommunications environments.
  • Demonstrated success closing complex, high-value infrastructure, services, or transformation deals that create significant value for both the customer and the company.
  • Proven ability to hunt, create new opportunities, and expand strategic relationships within large service provider or cable operator accounts.
  • Executive-level communication and presentation skills, with the ability to engage credibly with C-level leaders, architects, engineering teams, and operations stakeholders.
  • Preferred >5 years of cable MSO, broadband service provider, or telecommunications experience in the information technology market, including solution development and account management in a complex service provider environment.
  • Strong familiarity with MSO network architectures.
  • Experience working directly with technical architects, network engineering teams, or solution architecture functions; ability to whiteboard and shape architecture-level discussions strongly preferred.
  • Familiarity with modern infrastructure domains including AI infrastructure, GPU platforms, cloud networking, cybersecurity, automation, and observability strongly preferred.
  • Ability to lead account planning across an extended matrixed team, call at all levels of the customer organization, and manage partner relationships effectively.
  • Ability to operate as an individual contributor, coach, and team player.
  • Aggressive self-starter with strong ownership, strong executive presence, and the ability to build trust, create momentum, and close business.
  • Based in Denver, Colorado, or willing to relocate, with the ability to maintain regular on-site presence with the customer.


Compensation & Benefits

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $175,000 to $225,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!



#LI-NO1

WWT is seeking a Client Executive to join the Global Service Provider Sales team in support of a major cable MSO customer in the Denver market.

Why join Global Service Provider Sales?

As a Client Executive supporting a Tier 1 cable MSO customer in Denver, this role leads WWT account strategy and technical solution positioning across critical customer lines of business. The position works closely with sales engineering, architecture, OEM partners, and customer executives to develop and advance initiatives across infrastructure modernization, cloud, security, AI infrastructure, and broadband network transformation.

This role is designed for a leader who can operate comfortably in both executive and technical conversations, build trusted relationships with local customer stakeholders, and shape long-term strategic programs with measurable business value.

What will this role do?

The Client Executive will sell and position broad technical services, solutions, and products within the assigned Denver MSO account while serving as a trusted advisor to both business and technical stakeholders. Day-to-day responsibilities include leading customer meetings, shaping account strategy, identifying gaps in the customer's technical environment, and coordinating WWT technical teams for solution development, workshops, demonstrations, and proofs of concept through WWT's Advanced Technology Center and Platform.

The role requires strong local engagement with customer executives, engineering, architecture, and operations leaders, as well as the ability to travel.

Responsibilities
  • Lead WWT account and technical strategy for the Denver MSO customer, aligning executive relationships, solution architecture, and long-term program planning across Core, Access, Broadband, Video, Cloud, and Network Engineering teams.
  • Establish and deepen executive and technical relationships that support WWT sales efforts across dedicated lines of business and key transformation initiatives.
  • Build profitable business with the customer as they develop and roll out strategic broadband, video, converged network, cloud-native, and AI-enabled solutions.
  • Act as the primary point of integration between customer architecture and engineering teams and WWT sales, solution architects, OEM partners, and delivery resources.
  • Translate customer business goals into solution strategies, reference architectures, business cases, and actionable execution plans.
  • Drive adoption of modern infrastructure solutions including AI infrastructure, GPU-enabled platforms, multi-cloud architectures, automation, observability, and security transformation.
  • Foster and expand WWT's strategic relationships with OEM partners.
  • Lead technical briefings, workshops, demonstrations, and proof-of-concept efforts that advance customer understanding, decision-making, and program momentum.
  • Support WWT efforts to secure contract vehicles, standards-based programs, and strategic partner alignment needed to win and expand business.
  • Position WWT executives and subject matter experts in front of emerging programs, funding priorities, and key influence points within the customer organization.
  • Identify, qualify, and penetrate new opportunities using customer relationships, partner relationships, executive sponsorship, and internal WWT resources.
  • Coordinate closely with delivery, program, and customer success teams to help ensure implementation success and long-term customer value realization.

About World Wide Technology

World Wide Technology (WWT) is a technology solution provider that offers a wide range of services to businesses and organizations. The company was founded in 1990 and is headquartered in Maryland Heights, Missouri. WWT provides a variety of services, including consulting, design, integration, and managed services. The company has a strong focus on innovation and has been recognized for its efforts in this area. WWT has partnerships with many leading technology companies, including Cisco, Dell, and Microsoft. The company has a global presence, with offices in the United States, Europe, and Asia.
Learn more about World Wide Technology
Size
7,000 employees
Industry
Founded
1990

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