Tech Systems Analyst - My Biz

Posting Start Date: 9/1/26

Posting Location: Ada (Grand Rapids), MI

Requisition ID: 43362

Job Title: Tech Systems Analyst - My Biz
Department / Division: Technology / Tech Sales Products and Solutions
Salary Range: $87,297 - $96,487 + Bonus
Location: Ada, MI (In Office M-Th, WFH Fri)

What We're Looking For

We are looking for an experienced Tech Systems Analyst to support MyBiz, a mission-critical application used by Amway Business Owners to understand performance and manage their businesses.

In this role, you will partner closely with Product Management, Business Stakeholders, Developers, and Global Markets to understand business needs and translate them into clear technical requirements. You will help ensure the team is solving the right problems and developing scalable solutions that work effectively across markets.

This role is well suited for someone who is curious, analytical, and technically capable, with the ability to understand both the business problem and the technology needed to solve it.

What You'll Do

• Partner with Product Management and business stakeholders to understand needs, processes, and requirements.
• Translate business needs into clear requirements and technical direction for developers.
• Validate requirements and proposed solutions with stakeholders throughout development.
• Help ensure solutions are scalable and meet the needs of multiple global markets.
• Support developers with analysis, technical investigation, and preparation needed to move work forward.
• Use tools such as Jira and Figma to document and communicate requirements and solutions.
• Run scripts, use debugging tools, and investigate application issues.
• Support functional testing and market user acceptance testing.
• Partner with global markets to validate solutions and gather feedback.
• Identify gaps, risks, and unclear requirements early in the development process.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or Business + 3 years of experience.
• Experience working as a systems analyst, technical analyst, business systems analyst, or in a comparable technology role.
• Experience gathering, analyzing, and documenting business and technical requirements.
• Ability to translate business needs into clear requirements for software development teams.
• Experience supporting software development and testing activities.
• Experience using Jira and Figma or comparable work-management, design/collaboration tools
• Ability to perform technical investigation using scripts, debugging tools, or similar methods.
• Experience collaborating with developers, product teams, and business stakeholders.

Skills to Be Successful in the Role

• Strong requirements gathering, analytical, and problem-solving skills.
• Ability to uncover stakeholder needs, clarify ambiguity, and translate them into scalable solutions.
• Clear written and verbal communication with technical and nontechnical audiences.
• Strong attention to detail when documenting and validating requirements.
• Collaborative approach across product, engineering, business, and global market teams.
• Curiosity, accountability, and follow-through in a fast-paced environment.

What's Special About This Team

The MyBiz team develops technology that directly supports how Amway Business Owners understand their income and performance and manage their businesses. The application supports markets around the world, giving the team's work highly visible and meaningful customer impact.

You'll join a collaborative global team that values ownership, clear accountability, and early communication. In this role, you will have the opportunity to work at the intersection of business and technology, partnering with developers and global stakeholders to ensure MyBiz solutions solve the right problems and can scale across markets as the platform continues to evolve.

Amway does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Amway immigration sponsorship (e.g., H-1B, STEM OPT, TN, etc.) now or in the future.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.