JP Morgan Chase & Co.

Tech Risk & Controls Director - Information Technology Asset Management (ITAM)

JP Morgan Chase & Co. • $130K — $180K *
Wilmington, DE 19803In-Person
Information Technology
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • 7+ years of experience in technology risk management or information security, with a focus on risk mitigation.
  • Senior leadership experience in technology asset management and operations in large, regulated environments.
  • Deep knowledge of IT asset management practices and software licensing/entitlement management.
  • Proven ability to build audit-ready controls and strong issue remediation processes.
  • Strong executive communication skills and ability to influence cross-functional initiatives.
  • Experience leading safe, enterprise-authorized AI adoption within technology workflows, ensuring compliance and security.
  • Demonstrated expertise in risk management frameworks and regulatory requirements relevant to the financial industry.

Responsibilities

  • Own the IT asset management strategy and ensure comprehensive asset inventory and oversight of Tech Operations and Maintenance.
  • Establish enterprise standards for asset onboarding and lifecycle management across engineering and operations teams.
  • Lead software licensing management, including analytics and compliance audits, while driving process improvements.
  • Design and implement an audit-ready ITAM controls framework, ensuring robust governance and issue management.
  • Develop technology risk management strategies and processes aligned with regulatory standards and best practices.
  • Identify and escalate emerging technology risks, providing expert counsel to stakeholders on risk management frameworks.
  • Collaborate with various departments to ensure adherence to firm standards and regulatory expectations.

Benefits

  • Opportunity to lead strategic initiatives in a dynamic technology environment.
  • Engagement with cross-functional leadership across multiple departments.
  • Involvement in the adoption of AI technologies in risk management operations.
  • Exposure to cutting-edge banking technology solutions and innovations.
  • A collaborative and innovative team environment focused on client service.
Full Job Description
Job Description

As a Tech Risk & Controls Director within the Consumer & Community Banking Technology - Tech & Risk Controls you will lead the strategic development and implementation of technology risk management and enterprise-grade technology asset governance across the Consumer Banking Technology estate. You will be accountable for the end-to-end ITAM strategy, operating model, and execution-providing explicit oversight of Tech Operations, Tech Maintenance, and Tech Lifecycle Management.

This role ensures technology assets (hardware, software, and in-scope virtual/cloud resources) are inventoried, compliant, resilient, cost-optimized, and lifecycle-managed to support consumer banking outcomes at scale. Success requires disciplined controls, strong cross-functional leadership, and measurable improvements in availability, risk posture, audit readiness, and total cost of ownership (TCO).

Job Responsibilities
  • Own ITAM strategy and operating model for CCB Technology, ensuring a complete, accurate, and auditable inventory of in-scope assets and relationships (configuration, ownership, location, usage, entitlement), inclusive of Tech Ops, Tech Maintenance, and Tech Lifecycle Management
  • Establish and drive adoption of enterprise standards for asset onboarding, normalization, tagging, reconciliation, and lifecycle state management across engineering and operations teams
  • Lead software licensing and entitlement management including consumption analytics, compliance/audit readiness, and remediation of gaps through durable process and tooling improvements
  • Design, implement, and execute an ITAM controls framework that is audit-ready, including control objectives, evidence standards, governance cadence, issue management, and remediation discipline
  • Develop and implement technology risk management strategies, policies, and processes to identify, assess, mitigate, and monitor risks aligned to firm standards, regulatory requirements, and industry best practices
  • Identify and escalate emerging and upstream technology risks using firm management framework tools (e.g., risk event management, reporting, action plan tracking) and provide expert counsel to stakeholders on obligations and acceptable outcomes
  • Partner closely with Cybersecurity, Architecture, Engineering, Finance, Procurement, Vendor Management, Risk, Compliance, and Audit to ensure alignment to firm standards and regulatory expectations
  • Own executive-ready governance, reporting, metrics, and insights on control effectiveness, asset data quality, compliance posture, availability/stability, and economic outcomes
Required Qualifications, Capabilities, and Skills
  • Senior leadership experience in technology asset management and technology operations within large-scale, regulated environments
  • Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across technology risk and controls operations to accelerate evidence synthesis, issue analysis, and executive reporting, with human-in-the-loop validation and appropriate handling of sensitive data
  • Deep knowledge of ITAM practices, software licensing/entitlement management, lifecycle governance, and operational service management disciplines
  • Proven experience building controls, operating cadences, and audit-ready evidence with strong issue remediation discipline
  • Demonstrated ability to deliver measurable outcomes across availability/stability, cost optimization (TCO), risk reduction, and operational efficiency
  • Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment within technology risk and controls workflows, including validation practices and awareness of data sensitivity
  • Ability to define review/approval and escalation expectations for AI-assisted recommendations while maintaining security, auditability, and regulatory compliance outcomes.
  • Strong executive communication skills; ability to lead and influence cross-functional initiatives across engineering, infrastructure, and enterprise control partners
  • 7+ years of experience (or equivalent expertise) in technology risk management, information security, or related fields, with a focus on risk identification, assessment, and mitigation
  • Establishes governance standards for AI-assisted workflows used in risk reporting and issue/action-plan management, ensuring traceability/auditability and alignment to security, resiliency, and regulatory expectations
  • Demonstrated expertise in risk management frameworks, industry standards, and regulatory requirements relevant to the financial industry


Preferred Qualifications, Capabilities, and Skills
  • Proven ability to lead large teams, manage cross-functional projects, and translate technology insights into business-aligned strategy and decisions
  • Advanced knowledge in data security, risk assessment & reporting, and control evaluation/design/governance, with a track record of implementing effective risk mitigation strategies
  • Experience with enterprise-scale CMDB/asset ecosystems, discovery tooling, and software asset management (SAM) platforms
  • Experience integrating asset intelligence with incident/problem/change processes and operating models
  • Experience supporting technology modernization, platform standardization, and large-scale refresh/decommission programs


About the Team

Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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