5+ years of experience in project management and technical leadership
Proficient in JavaScript and relevant frameworks
Strong understanding of software quality processes
Excellent communication skills for stakeholder management
Ability to mentor and develop team members
Experience with ticketing systems and incident management
Responsibilities
Guide team members in project initiation, planning, execution, and completion
Lead project development, support, and maintenance activities to meet deadlines
Serve as the daily customer interface to proactively manage issues
Create and oversee functional and technical specification documentation
Track and allocate incident tickets to ensure resolution within SLAs
Promote continuous improvement within the delivery team
Provide application production support in line with the RACI matrix
Benefits
Opportunities for professional mentorship and growth
Flexible work environment with a focus on teamwork
Access to ongoing training and development programs
Participation in a supportive and collaborative company culture
Full Job Description
Tech Lead TECHM-JOB-29362 Location: NYC Skill: Java Script-1 Required Skills:
Ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts.
Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline.
Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.
Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA
Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner.
Lead and ensure project complies with Software Quality Processes and within timelines. Review functional and technical specification documents. Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates.
Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.
