Aflac

Tech Business Analyst II

Aflac$75K — $100K *
US-Anywhere
+ 2 other locationsRemote
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, Business Administration, or related field
  • 4+ years of relevant business systems analyst or related experience
  • Practical experience with MS Access, SQL, SOQL/Salesforce, or relational databases
  • Ability to apply statistical methods to systems issues
  • Strong analytical, problem-solving, and communication skills

Responsibilities

  • Communicate complex technical concepts to non-technical team members
  • Identify opportunities that enhance business strategy and system performance
  • Document and analyze business requirements with stakeholders
  • Recommend solutions to process inefficiencies
  • Conduct systems analysis focusing on technical process models
  • Provide testing support and analysis for resolutions
  • Assess long-term needs, perform gap analysis, and make recommendations

Benefits

  • Medical, dental, and vision coverage
  • Prescription drug coverage
  • 401(k) plans with company stock purchase opportunity
  • Up to 20 days PTO plus 11 paid holidays annually
  • Aflac supplemental policies at no cost to employee
Full Job Description
Salary Range: $75,000 - $100,000

Job Posting End Date: July 12, 2026

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.
  • If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
  • If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.


What does it take to be successful at Aflac?
  • Acting with Integrity
  • Communicating Effectively
  • Pursuing Self-Development
  • Serving Customers
  • Supporting Change
  • Supporting Organizational Goals
  • Working with Diverse Populations


What does it take to be successful in this role?
• Business Requirements
• Jira experience
• Experience working an Agile environment
• Business Processes
• Cost Benefit Analysis
• System Process Flows
• Technical Use Case Preparation
• Technical Requirements Definition
• Flowchart Preparation
• Data Entity-Relationship (ER) Diagramming
• SDLC
• Presentation skills
• Technical Writing
• Technical Communication
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work in a cross-functional team environment
• Detail-oriented with strong organizational skills

Education & Experience Required
  • Bachelor's Degree in Computer Science, Business Administration or a related field
  • 4+ years of relevant business systems analyst or related experience
  • Practical experience using MS Access, SQL, SOQL/Salesforce, or working knowledge of relational databases
  • Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions

Or an equivalent combination of education and experience

Principal Duties & Responsibilities
• Communicates and presents complex technical concepts simply and effectively to nontechnical team members
• Participates in identifying opportunities that impact business strategy and system performance
• Works with business stakeholder to gather, document and analyze business requirements
• Works with the business and Digital Services to identify inefficiencies in process and recommends solutions
• Conducts systems analysis with a focus on technical process models and use cases
• Provides testing support and analysis for resolution
• Assesses long term needs, performs gap analysis and makes future state recommendations
• Serves as a project team member for projects of simple to moderate scope and complexity
• Communicates technical concepts simply and effectively to non-technical team members
• Performs other duties as required

Total Rewards

The salary range for this job is $75,000 - $100,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you'll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

About Aflac

Aflac is a financial services company that offers supplemental and renewable insurance solutions to individuals and businesses in the United States. The company offers a range of insurance products to individuals and families, employers, brokers, and agents. Its product portfolio includes accident, cancer, critical illness, life, hospital, short-term disability, dental, and vision insurance policies. It also offers many services to employers, including cafeteria plans, policyholder change plans, COBRA administration, commuter spending accounts, HSA and HRA incentives, and enrollment solutions. Aflac was founded in 1955 and is based in Columbus, Georgia.

Aflac Careers

Joining Aflac’s dedicated team offers more than just job opportunities; it’s a chance to be part of a company known for its strong culture of care and commitment to innovation and leadership in the insurance industry. Work You’ll Do At Aflac, we’re not just about selling insurance; we’re about providing a safety net and making a real difference in people’s lives. Our team is driven by the mission to help our clients feel protected and supported. By joining our market-leading team, you will play a key role in guiding customers through their times of need with empathy and expertise. Transform your career with Aflac, where we combine your skills with our resources to foster personal and professional growth. Lead in a position where your daily efforts contribute to our reputation as a leader in supplemental insurance. Work with a diverse team of professionals who bring high levels of expertise and passion to their work. Aflac is committed to diversity training and fostering an inclusive environment where all team members can thrive. Aflac Career Opportunities We are continuously expanding our services and innovating our products, creating a variety of career paths in various departments. Whether you’re looking for a leadership role, a position in customer service, sales, or IT, Aflac offers a breadth of job opportunities. Do Innovative Work Join Aflac and contribute to our legacy of innovation by implementing solutions that push the boundaries of what insurance can do. With over 50 million people relying on us, your work at Aflac impacts lives significantly, offering you a career that is as rewarding as it is challenging. Be Part of a Great Team At Aflac, you’ll collaborate with industry experts and leaders who are eager to share their knowledge and welcome fresh ideas. Our team’s strength lies in our unity and our commitment to fostering leadership and professional development. Future-Proof Your Career Aflac supports your career ambitions with unmatched opportunities for professional growth, including comprehensive training programs, certification support, and leadership development. We ensure that your career journey is supported at every step with the tools and training you need to succeed. Explore Internship and Employment Opportunities Aflac offers a range of internship and employment opportunities designed to provide valuable industry experience and professional networking. These positions are crafted to enhance your resume and skills, preparing you for a long-term career in the insurance industry. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Aflac today and discover how your career can flourish in an environment built on innovation and respect for diversity. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Aflac. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Aflac.
Learn more about Aflac
Size
12,447 employees
Market Cap
$44.3 billion
Industry
Net Income
$4.7 billion
Founded
1955
5 Year Trend
-0.5%
Revenue
$22.1 billion
NASDAQ

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