Desjardins Group

Team leader, Management support and expertise support

Desjardins Group$90K — $110K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field
  • Minimum of eight years of relevant experience
  • Strong communication skills in both French and English, both oral and written
  • Alternative qualifications and experience may be acceptable

Responsibilities

  • Lead team management and coordinate unit's activities
  • Coach and guide experienced professionals within the team
  • Manage performance and monitor progress of projects
  • Develop strategic directions and business recommendations
  • Ensure timely and budget-compliant project execution
  • Create training and skill development strategies for team members
  • Assist in resolving complaints in line with organization practices

Benefits

  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan for stable retirement income
  • Group insurance coverage including telemedicine
  • Health and wellness expense reimbursement
  • Telework equipment reimbursement
Full Job Description
As team leader, you support team management. You coordinate your unit's activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone's contribution is valued. Your initiatives require extensive knowledge of your field. You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in a wide range of other fields. You develop business positions and lead and influence senior management and decision-making bodies. More specifically, you will be required to:
  • Identify, develop and recommend strategic directions and business positions
  • Help determine your unit's service offer and ensure your projects and activities are planned and executed
  • Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
  • Develop training and skills development strategies and action plans for team members
  • Help resolve complaints and problems in accordance with the organization's practices
  • Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.


What we offer*
  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria

What you bring to the table
  • Bachelor's degree in a related field
  • A minimum of eight years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients
Action oriented, Customer Focus, Develops talent, Differences, Directs work, Engagement, Nimble learning

Trade Union (If applicable)

Job Family
Management support and expertise support (FG)

Unposting Date
2026-07-24

About Desjardins Group

Desjardins Group is a Canadian cooperative financial group with headquarters in Montreal, Quebec. It was founded in 1900 and has since grown to become the largest cooperative financial group in Canada, with over 7 million members and clients. The group offers a range of financial services including banking, insurance, wealth management, and investment services. Desjardins Group operates primarily in Quebec and Ontario, but also has a presence in other Canadian provinces as well as in the United States and Europe. The group is committed to social responsibility and sustainability, and has implemented various initiatives to promote these values.
Learn more about Desjardins Group
Size
48,200 employees
Industry

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