Team Leader, Enterprise Technology

United Wholesale Mortgage

$100K — $130K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in IT within an enterprise setting
  • 2+ years of experience managing a technology team
  • Enterprise level Active Directory proficiency
  • Strong collaboration skills with IT and business teams
  • Excellent soft skills for team management

Responsibilities

  • Supervise daily operations of the Infrastructure Platform Engineering team
  • Lead by example to foster a culture of trust and communication
  • Encourage creativity and improvement within the team
  • Provide clear instructions and hold team members accountable
  • Deliver regular status reports on team progress and issues
  • Communicate technical solutions clearly to non-technical stakeholders
  • Manage vendor relationships and escalate issues when necessary

Benefits

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours for community service
  • Paid training and career development opportunities
  • Comprehensive medical, dental, vision, and life insurance
  • 401k with employer match for retirement savings
  • Discounts on mortgages and local businesses
  • Free access to a state-of-the-art fitness center with various classes
  • Wellness area including in-house primary-care physician and massage therapist
  • Gourmet cafeteria with homemade food options
  • Convenience store with healthy snacks
  • In-house coffee options with Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi access
Full Job Description
The Team Leader in the Infrastructure Platform Engineering team provides direction, guidance and instruction for a team of Systems Engineers and Administrators.

We are looking for a strong leader to guide the team in building and maintaining both production and non-production environments critical to our business. This role will ensure that the team delivers world class client service while supporting Puppet, Terraform, Kubernetes, Certificates, Task Automation, server provisioning, and more. This position requires a technical mind that has a deep understanding of security, networking, and server virtualization technologies, good operational experience and experience managing a team of IT professionals.

WHAT WE NEED FROM YOU

Must Have:
  • 8+ years of experience in Information Technology in an enterprise environment
  • 2+ years of experience overseeing a technology team
  • Enterprise level Active Directory experience
  • Strong collaboration with other IT and business teams
  • Strong soft skills

Nice to Have:
  • Infrastructure as Code experience
  • Kubernetes infrastructure experience
  • Infrastructure Modernization through Platform engineering a big plus
  • BS or BA degree, or equivalent experience.


WHAT YOU WILL BE DOING
• Supervise day-to-day operations of the Infrastructure Platform Engineering team. Ensure that the workload is distributed evenly and that service goals are achieved.
• Lead by setting a good example - behavior consistent with words. Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Encourage creativity, risk-taking, and constant improvement amongst the team. Recognize and celebrate team and team member accomplishments and exceptional performance. Intervene when necessary to aid the group in resolving issues
• Communicate clear instructions to team members and hold them accountable when goals and objectives are not met
• Provide regular status reports on tasks accomplished, current issues and progress toward goals.
• Communicate to business clients, technical teams and management in a consistent manner making complex technical issues and solutions clear, simple and understandable
• Manage vendor relationships and escalate issues when appropriate

THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:
  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi


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