Waymo

Team Lead, Global Enterprise Outsourcing Services Category Manager

Waymo$190K — $241K *
US-AnywhereRemote in United States
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in strategic procurement or supply chain roles.
  • 5+ years leading high-performance teams in fast-paced environments.
  • Expertise in global BPO/Engineering Services deals and outsourcing transitions.
  • Experience managing diverse portfolios across technical and marketing categories.
  • In-depth knowledge of Master Services Agreements and global labor compliance requirements.
  • Ability to design long-term supply strategies that support exponential growth.

Responsibilities

  • Lead and develop a high-performing team of Category Managers.
  • Collaborate with executive stakeholders to design global outsourcing strategies.
  • Cultivate partnerships with key suppliers in the BPO and Engineering Services sectors.
  • Define and oversee category strategy for critical operations to ensure scalability.
  • Create bespoke commercial agreements that align with strategic goals.
  • Establish governance frameworks for third-party risk and data security.

Benefits

  • Participation in Waymo's discretionary annual bonus program.
  • Equity incentive plan eligibility for employees.
  • Generous company benefits program for employees.
  • Flexible work location policy, subject to individual eligibility.
Full Job Description
In this senior leadership role, you will lead the Enterprise Outsourcing & Services vertical. You will partner with Executives across Engineering, Operations, and Corporate functions to define the "Future of Work" at Waymo-determining how we leverage the global external ecosystem to scale our Mapping, Labeling, Engineering, and Corporate capabilities.

You will:
  • Strategic Leadership: Lead and scale a high-performing team of Category Managers. You will act as a "Manager of Leaders," setting the long-term vision for Waymo's external workforce and services ecosystem across Engineering, Ops, and Corporate functions.
  • Enterprise Workforce Architecture & Business Partnership: Partner with the Vendor Enablement Office and executive stakeholders (Engineering, Marketing, Safety, Ops) to design global outsourcing footprints for critical functions like Mapping, Labeling, and Hardware. You will drive alignment on the $100M+ portfolio, shifting from transactional vendor usage to strategic capability building.
  • Strategic Supplier Alliances: Cultivate high-level relationships with key market leaders in the BPO and Engineering Services landscape. You will bridge the gap between Waymo's internal needs and external market capabilities, establishing deep partnerships that unlock innovation and preferential access to talent.
  • Enterprise Operations Category Strategy: Lead the category strategy and transformation roadmap for Waymo's critical operations, ensuring resilience, scalability, and cost-optimization to support rapid market expansion.
  • Commercial Innovation: Architect complex, bespoke commercial agreements for Hardware Engineering Services and technical outsourcing, introducing outcome-based models that share risk and reward with strategic partners.
  • Risk & Governance: Own the governance framework for Third-Party Risk in the services sector, ensuring IP protection and data security compliance across a global supplier base.

You have:
  • 12+ years of strategic procurement or supply chain experience, with at least 5 years leading high-performance teams in a complex, fast-paced environment.
  • Executive Presence: Proven track record of influencing Director + level stakeholders, with the ability to challenge the status quo and drive organizational change at the highest levels.
  • Complex Outsourcing Expertise: Deep experience architecting global BPO/Engineering Services deals, including "Lift and Shift" transitions, captive center setups, or large-scale managed service implementations.
  • Holistic Category Leadership: Experience managing a diverse portfolio that spans both highly technical (Engineering/Hardware) and highly subjective (Marketing/Consulting) categories.
  • Contracting Mastery: Expert-level knowledge of complex Master Services Agreements (MSAs), including IP ownership, liability caps, and global labor compliance.
  • Strategic Vision: Ability to look 3-5 years out and design a supply base that can support exponential business growth, rather than just solving for today's needs.

We prefer:
  • MBA or Advanced Degree in Procurement/Supply Chain/Business.
  • Experience in the Autonomous Vehicle, Automotive, or Big Tech sectors partnering with suppliers to deliver on complex workflows and "Human-in-the-Loop" AI operations.
  • Experience managing "Category Managers" or leading a global team across multiple time zones.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year

Please note that Waymo may not be able to employ remotely in all locations. Please speak with your recruiter about your preferred location for remote work when you begin the interview process. Reference the following list of cities we can hire remotely out of:
  • Atlanta, GA
  • Austin, TX
  • Dallas, TX
  • Houston, TX
  • Los Angeles, CA
  • Miami, FL
  • Nashville, TN
  • Orlando, FL
  • Phoenix, AZ
  • San Antonio, TX
  • San Francisco Bay Area, CA


The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range

$190,000-$241,000 USD

About Waymo

Waymo LLC is a self-driving technology development company. It is a subsidiary of Alphabet Inc., the parent company of Google. Waymo develops autonomous driving technology and provides ride-hailing services through its Waymo One program. The company has been testing its self-driving technology on public roads since 2009 and has logged millions of miles of autonomous driving. Waymo has partnerships with several automakers and has been working on developing autonomous trucks for use in logistics.
Learn more about Waymo
Size
2,000 employees
Industry
Founded
2009

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