Job DescriptionSUMMARYThe Team Lead will be the team leader for the Facility Assessment consulting practice responsible for executing assigned Facility Assessment deliverables. The Team Lead, Facility Assessments will apply project management practices (scope, time and cost), customer service, building condition assessment processes and technical standards in leading a team to perform and validate specialized asset assessments for the purpose of identifying asset condition, deficiencies and expected renewal needs at client facilities. Projects are typically of low to moderate risk and exposure. Estimated travel for site assessments is approximately 20-40% annually.
The Team Lead will be assigned specific client facility assessment programs and/or projects and will oversee a team of assessors to provide mentoring, coaching and guidance and ensure successful delivery of customer engagement, quality and timely reports, resource efficiency, accurate data integrity, and accountability.
KEY DUTIES AND RESPONSIBILITIESFacility Assessment Service Line- Team Lead will be a dedicated technical assessor and project manager on specific programs/projects that include various facility assessments for BGIS clients. Clients include commercial, institutional, and industrial clients with real estate holdings throughout North America.
- Team Lead will support the launch of all new business services, pilot programs, new tools/technologies, guide and/or train team members to achieve their role expectations.
- Support on-demand preparation of proposals defining scope, deliverables, requirements, timelines, budgets.
- Lead communication with key program/project stakeholders on all client corporate real estate accounts and on-demand projects regarding logistics, schedules, project progress, and any related health and safety issues.
- Document and maintain full BCA processes for each client program.
- Applies specialized knowledge of building condition assessment processes and technical standards in conducting asset assessments and other specialized asset assessments.
- Identifies and evaluates specialized asset component and systems conditions and deficiencies.
- Complete asset assessment condition reports using various asset assessment management software.
- Provide recommendations and cost estimates for repair or lifecycle renewal of building components and systems for inclusion in the client capital budget plans.
- Continuously incorporate best practices in order to optimize program delivery and value to the client.
- Prioritize and perform competing tasks on multiple programs and projects.
- Performs complex facility assessments with ability to travel 20 to 40% annually.
Project Management- Support overall end-to-end project management of all assessment programs and group functions.
- Lead project management of individual programs/projects under management supervision.
- Identify project risks, develop and implement mitigation and contingency plans.
- Create, maintain, and track project schedules/maps, work orders, and deliverables in dashboards.
- Implement tools, technology, and software related to client specific reporting and deliverables.
- Communicate monthly project status to key stakeholders.
- Communicate monthly and weekly schedules to key stakeholders.
- Develops strong client service orientation and maintaining internal relationships.
- Review and update facility assessment staff training processes and training documents.
- Performs other duties, as assigned.
Technical Reviews- Perform weekly technical reviews of report submissions in various formats.
- Provide weekly feedback on technical reviews for data quality control.
- Perform detailed technical reviews for new team member deliverables.
- Perform weekly progress tracking of project deliverables.
- Identify costs and risks of poor performance and non-compliance.
Program Financial Management - Perform monthly financials - tracking deliverables, updating financial software.
People Team Leadership- Manages the quality of deliverables and timeliness of completion for assigned team members.
- Models mature and reliable team leadership with emotional intelligence.
- Participate in the recruitment of resources.
- Provides mentoring, coaching and guidance to all team members.
- Provide technical feedback and quality control on project deliverables.
- Ensure adherence of all program processes are followed.
- Ensure H&S forms and Work At heights certificates are updated.
- Resolve issues due to unforeseen emergencies and work incidents.
- Adapts quickly to change setting an example for team members.
- Promotes new initiatives with a positive attitude.
- Maintains high ethical, honesty and moral standards.
KNOWLEDGE AND SKILLS- University degree or college diploma in relevant field such as architecture, an engineering discipline, or building science.
- Designation with P.Eng, BSS, EIT, other.
- 5 -10 years of relevant work experience.
- Participates in relevant continued education.
- Fundamental knowledge of American Society for Testing and Materials (ASTM) Practice E2018-15 "Standard Guide for Property Condition Assessments: Baseline Property Condition Assessment Process".
- Fundamental knowledge of building science including base knowledge of all areas of study - architectural building envelope, mechanical and electrical building systems, and site components.
- Specialized knowledge in a field of study - architectural, structural, building envelope, or mechanical building systems.
- General knowledge of general building design, construction, and facility operation of commercial buildings.
- Understanding of national and provincial codes.
- CSA ASC B651-23 Accessible Design for Building Environment, Accessibility Canada Act, AODA, other provincial guidelines.
- Advanced knowledge of cost estimates for maintenance, repair, and renewal of building systems and components.
- Strong project management skills.
- Strong organizational, documentation and reporting skills.
- Strong written/verbal communication skills are mandatory.
- Strong problem solving and decision-making skills are mandatory.
- Ability to multi-task independently in a fast-paced environment.
- Ability to learn new technology, tools, software programs.
- Detailed-oriented that is reflected in high quality deliverables.
- Proficiency to read architectural/MEP drawings.
- Computer and Microsoft proficiency.
- Ability to work at heights.
Licenses and/or Professional Accreditation- Professional designations in engineering, architecture, or building sciences.
- PMP certification from Project Management Institute Accreditation, an asset.
- BSS designation from Building Envelope Council, an asset.
- LEED certification from Canada Green Building Council, an asset.
- Valid drivers' license, passport, and vehicle access.
This is a regular, full-time position with a salary range of $75,440 - $94,300 per annum. The starting salary will be based on the successful candidate's competencies, including but not limited to experience, education and performance related to this role.
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