Job DescriptionThe Team Lead for the Clinical Social Work is responsible for the day-to-day activities and oversight of the inpatient and outpatient Social Work team at CT Children's. The Team Lead, under the guidance and support of the Clinical Manager, will provide leadership and direction around scheduling, clinical supervision and onsite daily operations, while looking strategically at how workflow and process improvement can optimize and improve the role of Social Work and patient/family care through the institution.
ResponsibilitiesThis position will establish a leader available to offer daily supervision and case support for all inpatient and outpatient team social workers. Identify challenges and systems issues that need to be elevated to Manager and Center Leadership. The Team Lead will work to improve Social Work process and workflow through EPIC documentation optimization, streamlined assessments, and standardized work. Lead will focus on identification of opportunities for Social Work representation hospital wide in committees and workgroups.
Position Specific Role Responsibilities- Team Lead duties include, but may not be limited to:
- Daily clinical support/supervision of team members
- On Call/Holiday scheduling
- Development of on call requirements/process
- Handbook Maintenance/Upkeep
- Policies and Procedures upkeep/review
- Onboarding and support of new staff/Interns
- Performance Evaluations (with Manager input)
- Staff Meeting/Supervision Group support and management
- Individual and team clinical supervision/support following trauma/bereavement/challenging cases
- Work with Center Admin to create optimal cross-coverage during low staff days/vacations
- Work with Manager to establish and track metrics, data and initiatives that improve process
- Provide backup On Call support to team for Manager (frequency to be determined)
- Team Communication (emails, newsletter, announcements)
SUPERVISORY RESPONSIBILITIESTeam Lead will provide day to day supervision of all inpatient/outpatient social workers. Monthly team support of team members through engagement activities, team supervision, and staff meetings. Quarterly/yearly performance evaluations will be completed by Team Lead with input from Manager.
Qualifications- Education Required: Masters of Social Work from accredited University
- Experience Required: A minimum of 5 years of pediatric hospital based Social Work experience. Strong clinical skills and proven effectiveness at clinical case consultation and patient advocacy.
- License Required: Current/Active LCSW from state of CT
KNOWLEDGE, SKILLS AND ABILITIES REQUIREDTeam Lead will have strong understanding of EPIC documentation, On Call requirements, policies and procedures relevant to Social Work including DCF Abuse/Neglect/Custody, PT Rights and Responsibilities, Local and State resources for at risk/vulnerable families, risk assessment and safety planning, family/individual brief intervention/coping and support, as well as other hospital standards of care.
