Swiss Re

Team Lead - Claims Mgmt. US & Canada

Swiss Re$69K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of team management experience
  • Strong decision-making and interpersonal abilities
  • Desirable background in life and health claims
  • Excellent analytical and problem-solving capabilities
  • Proficient in Microsoft Office Suite and Power BI
  • Eagerness to learn new tools and applications
  • Bachelor's degree or equivalent in Accounting or Finance

Responsibilities

  • Manage a small team overseeing life and health reinsurance claims
  • Ensure claims are processed accurately and on time
  • Lead daily operations and team development
  • Implement and adapt to new processes and changes
  • Collaborate with different teams to enhance client service
  • Promote a positive and high-performing team environment
  • Provide regular feedback and guidance to team members

Benefits

  • Hybrid work model with three office days per week
  • Opportunities for professional development and growth
  • Engagement in a high-performing team culture
  • Encouragement of innovative thinking and adaptability
  • Total compensation approach including various incentives
Full Job Description
About the Role

The Team Lead manages a small team handling life and health reinsurance claims, making sure they are processed accurately and on time. They provide leadership, oversee daily operations, and help the team adapt to new processes and changes. The role also involves working with different teams across the business to deliver strong service to clients. Key areas of focus include claims processing, data quality, team development, and improving processes.

About the Team

The team focuses on delivering high-quality work, collaborating effectively, and continuously improving. The Team Lead supports and develops team members, provides clear direction, and helps them adapt to change. They also promote a positive, high-performing team environment by encouraging engagement, giving regular feedback, and helping the team adopt new ways of working.

About You

Must have:
  • Sound experience managing a team
  • Proven decision-making and interpersonal skills
  • Experience with claims (L&H) is highly desirable
  • Excellent analytical and problem-solving skills
  • Strong computer skills (e.g., PowerPoint, Word, Access, Excel, Power BI)
  • Willingness to learn new tools and applications
  • Bachelor's degree or equivalent experience in Accounting/Finance


Nice to have:
  • Completion of LOMA 1,2 Reinsurance Admin or equivalent
  • Knowledge of insurance and products


Our company has a hybrid work model where the expectation is that you will be in the office three days per week. This role is not eligible for either relocation assistance or visa sponsorship.

The estimated base salary range for this position is $69,000 to $115,000. The specific salary offered for this, or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.

About Swiss Re

Swiss Reinsurance Company Ltd, commonly known as Swiss Re, is a reinsurance company based in Zurich, Switzerland. It is the world's second-largest reinsurer, after Munich Re. Swiss Re provides insurance and reinsurance products and services to customers globally. The company operates through four segments: Property & Casualty Reinsurance, Life & Health Reinsurance, Corporate Solutions, and Admin Re. Swiss Re has a long history, dating back to 1863, and has grown to become a leading player in the global insurance and reinsurance industry. The company is committed to sustainability and has set ambitious targets to reduce its carbon footprint and promote renewable energy.
Learn more about Swiss Re
Size
13,189 employees
Industry
NASDAQ

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