Tax & Payroll Operations Lead

Check Technologies, Inc

$94K — $122K *
US-Anywhere
+ 2 other locationsRemote
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-6+ years in payroll/tax operations
  • Expertise in payroll tax operations/compliance (filings, notice resolution, corrections)
  • Experience in startup or high-growth companies
  • Strong judgment in decision-making and escalation
  • Proven record of process improvement and scalability
  • Familiarity with AI tools for efficiency in regulated work
  • Excellent communication skills for various audiences

Responsibilities

  • Own end-to-end filing payment operations, including setup and troubleshooting
  • Diagnose and resolve complex tax notices, determining root causes
  • Drive complex corrections and reconciliations, escalating when necessary
  • Collaborate with R&D/Product and cross-functional teams to inform system improvements
  • Identify patterns in payments and notices to propose process enhancements

Benefits

  • Medical, dental, vision insurance effective on day one
  • Stock options and flexible PTO
  • Up to 16 weeks of paid parental leave
  • 401(k) retirement plan
  • $100 stipend for home internet and mobile expenses
  • Frequent team offsites and events for collaboration
Full Job Description
As a Tax & Payroll Operations Lead focused on filing payments and notice diagnosis, you will be a key operator in the tax lifecycle-ensuring payments are accurate and timely, resolving complex agency notices, and applying strong judgment to ambiguous tax scenarios. You'll bring a big-picture understanding of how filings, remittances, and downstream corrections connect, and you'll help drive improvements that make our workflows more reliable and scalable. In this role, you will: • Own filing payment operations end-to-end within your scope (e.g., assigned jurisdictions): payment setup, verification, troubleshooting, and remediation when something goes wrong. • Diagnose and resolve complex tax notices, determining root cause across filings, payments, agency systems, and internal workflows. • Drive complex corrections and reconciliations (e.g., payment misapplies, reversals/reissues, under/overpayments), escalating thoughtfully when tradeoffs or risk are involved. • Partner with R&D / Product and cross-functional ops teams to inform system behavior and prevent repeat issues (better tooling, validations, automation, and documentation). • Identify patterns across payments + notices and propose improvements that reduce risk, shorten resolution times, and improve partner experience. Tools for the Job The ideal candidate will have: • 4-6+ years in payroll/tax operations • Demonstrated expertise in payroll tax operations/compliance (e.g., filings/remittances, notice resolution, corrections/amendments, reconciliations), and comfort owning tax decisions/tradeoffs. • Startup or high-growth company background. • Strong judgment and escalation instincts: knows when to self-serve vs. when to pull in the Tax & Compliance Manager / cross-functional partners. • Track record of process improvement: can spot patterns and help drive changes that reduce recurrence (tooling, documentation, controls). • Startup instincts in practice: writes the runbook before one exists, creates lightweight controls/visibility, and turns recurring issues into a scalable fix (not just a workaround). • AI-forward mindset: uses AI tools to move faster (analysis, drafting, pattern recognition) while validating for correctness in regulated work. • Strong communication skills. You can translate between team-level detail and leadership-level framing, and you know which audience needs which version. • A genuine learner. You'll be getting fluent in a niche domain on the job, and you find that interesting rather than uncomfortable. Nice to have's: • Fintech or payroll platform experience is a plus (e.g., embedded payroll, payments, or compliance tooling). What we offer: For full-time employees, Check offers company-sponsored medical, dental, vision, short-term/long-term disability, and basic life insurance coverage, effective on their first day of work. We also offer stock options, flexible PTO and sick leave, up to 16 weeks of fully paid parental leave for new parents, flexible return-to-work arrangements, 9 annual holidays, a 401(k) retirement plan, and a $100 monthly stipend for home internet and mobile phone expenses. The actual annual salary for this role depends on each candidate's experience, qualifications, and location of work. Most new hires are placed near the midpoint of this range to ensure fairness with our existing team's compensation. • The expected range in San Francisco, New York, Los Angeles, and Seattle is between $111,000 and $122,000. • The expected range for all other locations is between $94,000 and $104,000. We accept applications on an ongoing basis with no specified deadline. Travel & Office Policy The Check team is distributed across the US. Roles can be remote, hybrid, or based in one of our offices in New York City or San Francisco. We offer ample opportunities and encourage employees to attend team offsites, events, and hackathons a couple of times a year. All Checketeers gather in the spring for a required 3-day company offsite. For our in-office and hybrid employees, our offices are open all week. We provide meals on Tuesdays and Thursdays and there are regular happy hours, game nights, and other in-person events. Remote work at Check requires the ability to perform all responsibilities without distraction or disruption, while maintaining quality, effective communication, and productivity.

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