Industry/Sector
Not Applicable
Specialism
TRS Consulting
Management Level
Manager
Job Description & Summary
The Opportunity
As a Tax Innovation & Delivery Experience - Tax Transformation - Manager, you will specialize in delivering comprehensive solutions that integrate business, experience, and technology aspects. You will work closely with clients to understand their needs, design and implement innovative solutions, and facilitate successful project delivery. Within our Tax practice, you will focus on enhancing customer and employee experiences, analyzing client needs, and offering guidance to create impactful experiences that drive loyalty and engagement.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Responsibilities
- Leading the design and implementation of innovative experience strategies to enhance customer and employee engagement
- Managing end-to-end delivery of projects, integrating business, experience, and technology aspects
- Analyzing client needs and developing creative solutions to drive impactful outcomes
- Coaching and mentoring team members to leverage their unique strengths and improve performance
- Utilizing business process modeling and technology implementation skills to optimize project delivery
- Building and maintaining relationships with clients to understand and address their experience challenges
- Facilitating the deployment of scalable solutions that align with client objectives
- Encouraging the adoption of emerging technologies to enhance service excellence and delivery
- Confirming project timelines and deliverables are met through strategic planning and execution
- Addressing conflicts and engaging in constructive conversations with stakeholders to resolve issues
What You Must Have
- At least a Bachelor's degree
- At least 4 years of experience
- At least one of the following: Certified Public Accountant, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity
What Sets You Apart
- Excelling in business process modeling and strategic questioning
- Demonstrating proficiency in IT project implementation and solution deployment
- Utilizing analytical thinking to drive creative solutions development
- Embracing emerging technologies to enhance project delivery
- Leading end-to-end delivery with a focus on customer experience
- Building relationships through effective communication and teamwork
- Encouraging learning agility and intellectual curiosity within teams
Travel Requirements
Up to 20%
Job Posting End Date
The salary range for this position is: $99,000 - $266,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
