Taskforce Front Office Manager - Grand

Kimpton Hotels & Restaurants

$80K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in hotel front desk management or related field
  • Strong leadership and management abilities
  • Excellent communication and interpersonal skills
  • Fluency in English (reading, writing, speaking)
  • Proficient in hotel management software and Microsoft Office
  • Detail-oriented with effective multi-tasking skills
  • Customer service focus, committed to exceptional guest experiences

Responsibilities

  • Lead front desk operations to enhance guest experiences
  • Oversee and manage a team of front desk agents
  • Collaborate with various departments to ensure seamless service
  • Conduct recruiting, orientation, and training of new staff
  • Implement performance reviews and recognition programs
  • Ensure a motivated and skilled workforce
  • Handle human resources functions including coaching and development

Benefits

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match
Full Job Description
Property Description

Overview

Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations. As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience.  You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce. If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!

Qualifications
  • 2+ years of experience in hotel front desk management/supervisory operations or related field
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Read, write and speak English fluently
  • Proficient in hotel management software and Microsoft Office
  • Detail-oriented and able to multi-task effectively
  • Customer service oriented and committed to providing exceptional guest experiences
  • Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
  • Prior cash handling experience necessary
  • Ability to work flexible hours, including weekends and holidays as needed
Benefits

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays). 
  • 401K Match
Salary RangeUSD $80,168.40 - USD $80,168.40 /Yr.

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