We are seeking a strategic HR professional who thrives in a fast-paced, client-focused environment. The ideal candidate will partner with leaders to deliver talent solutions that support business objectives, workforce planning, employee engagement, performance management, and organizational effectiveness. Success in this role requires strong business acumen, excellent communication and relationship-building skills, sound judgment, and the ability to navigate complex employee relations matters with professionalism and discretion. If you are a proactive, collaborative problem-solver who is passionate about delivering exceptional client service and driving talent initiatives that enhance organizational performance, we encourage you to apply. This role will be based on a remote basis; regular in-office presence is required for day-to-day operations, as well as for team meetings, training opportunities, and relationship building.

Position Summary:
The Talent Services Business Senior Partner position provides strategic support to assigned Shared Services departments in the areas of performance management, training and development, employee relations, policy administration, and other areas within the Talent Services department.

Key Responsibilities:

• Works closely with Department Heads and Shared Services Directors to provide Talent Services solutions that align with and support the business initiatives of their respective departments

• Serves as staffing resource, responsible for recruitment of staff. Sources, screens, and identifies candidates for employment. Reviews applications, prepares offer letters, conducts reference checks, and administers background checks

• Translates assigned department’s strategy and priorities into a people strategy

• Aligns Talent Services programs to support business plans. Monitor’s progress, and drives projects to successful completion

• Analyzes trends and metrics in partnership with the Talent Services group to develop solutions, programs and policies 

• Works with management team to conduct talent reviews and identify gaps.  Collaborates with departments and PD to identify career paths and resources for training and skill development. Ensures all training requirements are completed 

• Works with management and staff to identify ways to build morale, enhance engagement, and increase retention

• Provides guidance and input on workforce and succession planning

• Handles and resolves complex employee relations issues 

• Provides support and coaching to managers on employee related issues. (e.g., coaching, counseling, career development, disciplinary actions)

• Advises and coaches leaders and managers on the talent implications of business decisions, providing an objective perspective 

• Manages performance management process for assigned departments, including Performance Improvement Plans and corrective actions where appropriate

• Provides HR policy guidance and interpretation; ensures compliance with federal and state laws

• Assists Shared Services Directors with annual salary and bonus administration

• Monitors industry developments and keeps apprised of new developments, trends, tools and solutions affecting their respective areas 

• Supports change management and the communication of related changes

• Fosters communication across the department. Through regular communication, proactively identifies issues and facilitates resolution 

• Processes new hire and separation paperwork. Makes HRIS transactions and ensures data integrity

Qualifications:

Skills & Competencies

• Understands best practices in the field of Human Resources 

• Knowledge of the legal industry and strong business acumen

• General knowledge of employment laws and practices

• Demonstrated ability to effectively recruit 

• Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team  

• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation 

• Position also requires the ability to work under pressure to meet strict deadlines, effectively prioritize multiple tasks 

• Strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills 

• Provides outstanding client service, meet high quality standards for services and meet or exceed client expectations 

Education & Prior Experience:

• Bachelor’s Degree or equivalent experience in Human Resources, Business management, or related field 

• Minimum of 10 years’ experience in Human Resources, Business management or related field preferably in a law firm environment including prior management/supervisory experience

• SHRM certification preferred not required 

Technology

• Experience with ATS and HRIS systems

• Computer proficiency in Windows-based software and Microsoft Office Suite applications including Word, PowerPoint, Excel and Outlook

• Exceptional computer skills with the ability to learn new software applications quickly

• Experience using firm-approved AI tools (e.g., Copilot, ChatGPT, or similar platforms) to support professional and managerial work, applying judgment to validate outputs and maintain accountability for final deliverables.

• Models and promotes responsible AI use, including the adoption of emerging AI technologies, emphasizing privacy, confidentiality, and appropriate human oversight.

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The expected pay range for this position is:

$140,000 to $150,000 per year

Actual pay will be adjusted based on experience, location, and other job-related factors permitted by law.  Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program.  Additional voluntary programs include:  voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance.  Commuter and Transit programs may also be available in certain markets.