UTHealth Houston

Talent Experience Shared Services Manager - Human Resources

UTHealth Houston • $90K — $120K *
Houston, TX 77084In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in human resources, communications, business or related field preferred.
  • 5 years of experience in recruiting operations, executive search coordination or talent acquisition.
  • 1 year of experience in a healthcare or academic healthcare environment preferred.
  • Strong event management skills to coordinate complex logistics.
  • Ability to manage multiple stakeholders with diverse calendars.

Responsibilities

  • Oversee the full cycle of executive search processes with structured management and accountability.
  • Develop and manage preparation materials and logistics for hiring teams and search committees.
  • Coordinate interview scheduling and logistics, ensuring a smooth process for all candidates and interviewers.
  • Maintain operational quality and consistency across executive search initiatives and documentation.
  • Manage administrative personnel, providing direction and priorities for active searches.

Benefits

  • Offers opportunities for professional development and mentoring.
  • Provides exposure to high-profile leadership hiring across the organization.
  • Ensures a positive candidate and stakeholder experience across all executive searches.
Full Job Description
As the Talent Experience Shared Services Manager, you will oversee the end-to-end infrastructure that powers executive searches, ensuring every search is executed with precision, consistency, and an exceptional candidate experience. This role serves as the central hub for executive search operations, driving complex scheduling, stakeholder coordination, process excellence, and continuous improvement while supporting high-profile leadership hiring across the organization.

Position Summary:

The Talent Experience Shared Services Manager serves as the operational hub of the organization's executive search function. This role owns the end-to-end process infrastructure for all executive-level searches, ensuring every search is treated as a structured, managed event with clear accountability, consistent candidate experience, and disciplined coordination across internal and external stakeholders.

Position Key Accountabilities:
  • Search Activation: Treats every executive search as a structured, managed event with a defined kick-off, documented workplan, milestone checkpoints, and a formal close. Partners with the Recruiter at search activation to establish the timeline, logistics plan, and operational structure for each search. Owns the operations surrounding the search firm engagement to include coordinating materials, timelines, deliverable tracking, and administrative follow-through. Anticipates operational needs at each stage of the search and address them proactively.
  • Relationships & Stakeholder Experience: Owns the operational layer of hiring team and search committee engagement by supporting the creating of preparation materials, interview guides, candidate summaries, meeting logistics, and any follow-up documentation. Oversees coordination of search event meeting logistics to include scheduling, agendas, materials, and post-meeting documentation while the Recruiter manages committee relationships and decision-making conversations. Ensures all interviewers are operationally prepared before every candidate conversation with the appropriate informational materials and a clear documented understanding of logistics. Responsible for overseeing the operations of candidate communications, preparation materials, itineraries, travel logistics, and post-interview follow-up in close coordination with the Recruiter.
  • Search Event Management: Directly manages administrative personnel by providing clear direction on priorities, communication standards, and logistics execution across all active searches. Owns the end-to-end interview scheduling process to include candidate availability, interviewer availability, room reservations, virtual meeting setup, and day-of logistics. Ensures that scheduling for search committee searches account for the coordination complexity of multiple senior stakeholders with heavily managed calendars. Owns the operational and experiential layer of candidate engagement, ensuring every executive-level candidate encounters a process that feels prepared, respectful of their time, and reflective of an unreasonably positive candidate experience. Serves as the escalation point for any scheduling conflicts, last-minute changes, or logistics issues that arise during active searches.
  • Operational Infrastructure: Provides administrative function oversight across all executive searches to support status documentation, search tracking, candidate records, logistics support, and reporting. Maintains the ATS and ensure accurate, timely data entry for all executive-level searches from activation through close. Produces regular search status reports for the AVP of Talent Experience, Talent Experience Managers, and relevant stakeholders. Establishes scheduling standards and templates that create consistent, professional experience regardless of the search or recruiter involved. Ensures every search closes properly with documentation, debrief capture, and process notes that improve future searches.
  • Process, Standards & Consistency: Serves as the keeper of quality and consistency across all executive searches. Owns and continuously improves the standard operating procedures, templates, process guides, and tools used across the executive search function. Identifies gaps, inconsistencies, or friction points in the executive search process and bring forward recommendations for improvement. Supports onboarding of Talent Experience staff to ensure shared understanding of the Talent Experience Shared Services structure, operational model, and how to partner effectively within it. Builds and maintains the tools, checklists, and resources that make it easy for every search to meet the same high standard.
  • Manages Human Resources activities of department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
  • Performs other duties as assigned.


Certification/Skills:
  • None

Minimum Education:
Bachelor's Degree in human resource, communications, business, or related field required May substitute required education with equivalent years of experience beyond the minimum experience requirement.
Minimum Experience:
5 years Experience in recruiting operations, executive search coordination, talent acquisition, event management or a closely related field required 1 year Experience in a healthcare or academic healthcare environment preferred
Physical Requirements:
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
Residency Requirement:

Employees must permanently reside and work in the State of Texas.

About UTHealth Houston

UTHealth Houston includes the schools of dentistry, biomedical informatics, medicine, nursing, public health, and the graduate school of biomedical sciences. UTHealth Houston is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award certificates, bachelor's, master's, doctoral, and professional degrees.

UTHealth Houston Careers

Joining UTHealth Houston offers an unparalleled opportunity to become part of a dynamic team of professionals dedicated to furthering the future of healthcare. UTHealth Houston stands out as a leader in medical education, research, and clinical service, both locally and globally.

Explore Job Opportunities

UTHealth Houston is constantly seeking talented individuals who are eager to contribute to cutting-edge medical research and superior patient care. With a variety of job opportunities available, candidates can find positions that match their skills and passions. Explore the current openings and find where professional expertise meets innovation in healthcare.

Experience Professional Growth and Development

UTHealth Houston is committed to fostering leadership and professional growth. The institution supports career advancement through robust training programs, including leadership development and diversity training. Employees are encouraged to further their professional education and skills, ensuring continuous personal and professional development.

Engage in Meaningful Work

Every team member at UTHealth Houston contributes to a culture of innovation and excellence. The work done here leads to significant advancements in healthcare, impacting patient lives worldwide. Employees at UTHealth Houston are not just part of a team but are part of a movement towards better health solutions.

Internship Programs

For those starting their career, UTHealth Houston offers internship programs that provide invaluable industry experience and networking opportunities. Internships are designed to develop skills and provide insights into various aspects of healthcare operations, from clinical practice to healthcare management.

Benefits and Culture

UTHealth Houston values its employees and offers a competitive package of benefits designed to support the health, well-being, and financial security of employees and their families. The culture at UTHealth Houston is one of collaboration, diversity, and inclusion, where every team member’s contribution is valued and celebrated.

Join the Team

UTHealth Houston is hiring! Search for positions that align with your career goals and apply today. Tailor your resume to highlight relevant experience and prepare for an interview process that values insight, collaboration, and dedication to healthcare excellence.

Stay Connected with UTHealth Houston Careers

Keep up to date with the latest job alerts, employment news, and career tips directly from UTHealth Houston. Personalize your subscription to receive updates that align with your career interests and professional goals.

Networking and Career Insights

UTHealth Houston encourages continuous networking and professional engagement, offering employees a platform to connect with industry leaders and innovators within the healthcare sector. These connections provide profound insights and further career opportunities within the field.

Empower Your Career with UTHealth Houston

Whether looking for a first job, seeking a leadership position, or aiming to specialize further, UTHealth Houston provides the resources and support to achieve career aspirations. Join UTHealth Houston and be part of a team that is dedicated to making a difference in healthcare through service, innovation, and leadership.
Learn more about UTHealth Houston
Size
11 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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