5+ years of relevant experience in resource management or scheduling
Proficient in Microsoft Office Suite, particularly Excel (VLOOKUP, pivot tables)
Familiarity with AI tools for data analysis and productivity enhancement
Bachelor's Degree preferred
Current CPA or RMCP certification preferred
Responsibilities
Schedule talent for client assignments based on project needs
Utilize scheduling tools to forecast hours and manage resource utilization
Identify solutions for open staffing needs and proactively manage conflicts
Collaborate with engagement teams to keep scheduling data accurate and current
Understand staff skills and career goals to optimize client assignment alignments
Monitor current and future resource needs and capacity
Analyze resource data to identify utilization trends and performance metrics
Build relationships with client-serving personnel and collaborate with internal teams
Innovate and promote consistent talent deployment across the firm
May manage or coach junior staff as needed
Benefits
Access to advanced scheduling and resource management tools
Collaboration with multiple departments including HR and Operations
Opportunities for innovation and professional development
Potential leadership and coaching opportunities
Dynamic work environment with a focus on team collaboration
Full Job Description
Description & Requirements
What You Will Do:
Scheduling of talent to appropriate client assignments based on timing, travel, levels, skills, and other necessary requirements at the direction of the Talent Alignment Resource Manager
Utilizing scheduling tools to forecast hours, track/manage utilization, and monitor overall headcount, chargeable hours, and overtime to ensure work is distributed
Managing open needs by identifying solutions as well as anticipating potential conflicts and proactively managing them by generating ideas and surfacing alternative solutions
Collaborating with engagement teams to maintain an updated scheduling system with realistic information to ensure accurate reporting and forecasting
Maintaining an understanding of the skills, experiences, and career goals of professional staff to ensure optimal client assignments alignments; ensuring skills and interest profiles are updated regularly as required
Maintaining a strong pulse on current and future needs and capacity.
Analyzing resource data / identifying trends around key data and metrics such as availability, utilization, actual vs scheduled variance data, team leverage, and open needs
Collaborating with the leaders to ensure consistency and alignment with strategy, elevating areas of opportunity, concern, or performance challenges
Building strong relationships with client serving personnel at all levels as well as collaborating closely with other Internal Firm Services teams (e.g., Human Resources, Talent Acquisition, Learning & Development, Operations)
Works together with peers to innovate, educate and promote consistent firm-wide talent deployment
May serve as a manager or coach for lower-level staff
Minimum Qualifications:
5+ years of relevant experience
Proficient in Microsoft Office Suite including efficiency and knowledge in Microsoft Excel, including VLOOKUP, pivot tables, formulas, and Claude
Experience and knowledge using AI tools to improve efficiency, support data analysis, and enhance productivity