Talent AI Operator

Clera

$100K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in talent operations or recruitment at early-stage tech startups
  • Hands-on experience with AI tools like Claude or ChatGPT
  • Skilled in designing and optimizing full recruitment processes
  • Experience managing high-volume candidate pipelines
  • Adept at closing placements and managing final candidate conversations
  • Background in training AI/ML systems with structured feedback
  • Strong communication skills for cross-functional teamwork
  • Data-driven decision-making using KPIs and analysis tools

Responsibilities

  • Supervise AI agent pipelines and monitor live candidate conversations
  • Handle high-stakes candidate interactions and complex objections
  • Train AI agents by evaluating outputs and improving their performance
  • Audit candidate matches and quality of outreach at scale
  • Guide candidates through offer management and placement closure
  • Document effective processes and create standard operating procedures

Benefits

  • Uncapped performance-based compensation linked to placements
  • Performance-based equity grants for top performers
  • Health insurance coverage
  • Visa sponsorship options available
  • Access to housing at a company hackerhouse in San Francisco
Full Job Description
About the Role

This is a new kind of role at the intersection of recruiting and AI operations. A fast-growing, pre-seed AI startup is building autonomous agents that handle end-to-end recruiting - sourcing candidates, writing personalized outreach, managing conversations, qualifying fit, and scheduling interviews. The platform has already scaled to tens of thousands of candidates and hundreds of startup customers.

As a Talent AI Operator, you are not a traditional recruiter. You're the human who makes autonomous recruiting actually work. Think air traffic controller, not pilot. You'll supervise the agents, catch edge cases, step in for high-judgment moments, and close candidates who need a human touch. You'll also help define what AI-native recruiting operations looks like as the company scales.
What You'll Do
  • Supervise AI agent pipelines: Monitor live candidate conversations, flag errors, and intervene when human judgment is needed
  • Handle high-stakes moments: Senior candidates, complex objections, compensation negotiations - conversations where humans still win
  • Train the agents: Review agent outputs, label good/bad responses, and write examples that make the AI smarter over time
  • Quality control at scale: Audit candidate matches, outreach quality, and conversion rates across thousands of weekly touchpoints
  • Close placements: Guide candidates through final stages, manage offers, and ensure successful hires
  • Build the playbook: Document what works, create SOPs, and help define how humans and AI agents collaborate effectively
What We're Looking For

Required:
  • 2+ years of talent operations or recruitment experience at early-stage tech startups (pre-seed/seed stage)
  • Extensive hands-on experience using AI tools (e.g., Claude, ChatGPT, or similar) to evaluate quality, identify errors, and understand AI capabilities and limitations
  • Proven ability to design and optimize end-to-end recruitment processes: sourcing, screening, interview coordination, offer management, and candidate experience
  • Experience monitoring and quality-assuring high-volume candidate pipelines (hundreds to thousands of weekly touchpoints)
  • Experience closing placements and managing final-stage candidate conversations, including offer negotiation and objection handling
  • Experience training, labeling outputs, or providing structured feedback to improve AI/ML systems or agent performance
  • Strong communication and collaboration skills; comfortable working cross-functionally with product, engineering, design, and leadership
  • Data-driven mindset: experience using KPIs, dashboards, A/B tests, and conversion rate analysis to inform decisions
  • Ability to work on-site in San Francisco as needed (hybrid arrangement)

Nice to Have:
  • Experience at AI/ML-focused startups or with AI-native hiring processes
  • Familiarity with TypeScript/JavaScript, Python, React, Node.js, PostgreSQL, or Supabase to communicate effectively with engineers
  • Experience documenting processes, creating SOPs, or building operational playbooks
Growth Path

This role is a proving ground. Strong performers can move into:
  • Account Lead: Own client relationships and agent performance for key accounts
  • Agent Training Lead: Own the feedback loop that drives AI improvement
  • Operations Lead: Build and manage the broader operational team
Compensation & Benefits
  • Competitive base salary plus uncapped performance-based compensation tied to placements - top performers earn significantly more
  • Performance-based equity: Equity grants awarded to top performers following a 90-day performance window, with potential for meaningful ownership as scope expands
  • Health insurance
  • Visa sponsorship available
  • Optional: housing at a company hackerhouse in San Francisco
Location

Hybrid role based in San Francisco, CA. Some on-site presence required. Visa sponsorship is available.

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