The Role

TheTalent Acquisition Supervisoris an integral member of the Talent Acquisition team and plays an important role in ensuring Servicon has the right people in place to support our business. As a hands-on Talent Acquisition professional, you will be responsible for supporting full-cycle recruiting activities while providing day-to-day coaching, guidance, and oversight to a geographically dispersed recruiting team.

TheTalent Acquisition Supervisorwill help drive consistent execution of Servicon27s recruiting processes, monitor recruiting activity and performance, support hiring priorities, and ensure recruiters are effectively partnering with hiring managers and HR Business Partners. This role will also maintain an active requisition workload and is expected to step in directly to support critical, high-volume, or difficult-to-fill positions as business needs require.

You will work closely with Operations, HR Business Partners, and other stakeholders to understand hiring needs, remove barriers, and execute recruiting solutions that support business objectives. TheTalent Acquisition Supervisorwill report directly to the Senior Director, People & Culture and will provide day-to-day supervision and support to assigned members of the Talent Acquisition team.

What You Will Do

The ideal candidate has a passion for recruiting, developing others, and delivering an exceptional candidate and hiring manager experience. You are comfortable balancing hands-on recruiting responsibilities with supervising the daily activities and performance of a recruiting team. You are organized, responsive, data-driven, and able to adjust priorities quickly within a fast-paced, high-volume environment.

• Team Supervision:Provide day-to-day direction, coaching, support, and accountability to assigned recruiters, including workload management, prioritization, recruiting activity, and follow-through.
• Hands-On Recruiting:Maintain an active requisition workload and manage full-cycle recruiting from sourcing and screening through offer and pre-employment activities.
• Hiring Priorities:Partner with the Talent Acquisition Manager, HR Business Partners, and Operations to understand hiring priorities and ensure recruiting resources are appropriately aligned.
• Recruiting Execution:Support the execution of established recruiting strategies and processes to attract and hire qualified candidates in accordance with business needs.
• Requisition Management:Monitor open requisitions, aging, candidate pipelines, hiring activity, and recruiter progress to identify areas requiring additional attention or support.
• Candidate Sourcing:Utilize job boards, social media, referrals, community partnerships, recruiting events, and other sourcing channels to develop qualified candidate pipelines.
• Community Outreach:Support relationships with community organizations, workforce development partners, schools, and other resources within the markets Servicon serves.
• Interviewing and Selection:Ensure consistent application of Servicon27s interview and selection processes and provide guidance to recruiters and hiring managers as needed.
• Candidate Experience:Help ensure candidates receive timely communication and a professional, consistent experience throughout the recruiting process.
• Pre-Employment & Onboarding:Partner with appropriate teams to monitor candidates through background checks, pre-employment requirements, badging, and onboarding and help resolve barriers that could delay start dates.
• Recruiting Metrics:Track and monitor key recruiting metrics, including requisition aging, time-to-fill, pipeline activity, offers, candidate fallout, and hiring results. Escalate trends and concerns to the Talent Acquisition Manager.
• Talent Pipeline:Develop and maintain pipelines for recurring, high-volume, and difficult-to-fill positions.
• Recruiter Development:Provide ongoing feedback, coaching, and training to help recruiters strengthen sourcing, candidate management, hiring manager partnership, organization, and overall recruiting effectiveness.
• Employment Branding:Support Servicon27s employment branding efforts and ensure recruiters consistently represent Servicon27s culture and employee value proposition.
• Talent Shortages:Identify recruiting challenges and partner with the Talent Acquisition Manager to develop creative solutions for positions or markets experiencing talent shortages.
• Market Awareness:Stay informed of recruiting trends, labor market conditions, competitor activity, and sourcing practices that may impact Servicon27s ability to attract talent.
• Cross-Functional Partnership:Build strong relationships with Operations, HR Business Partners, and other stakeholders to ensure alignment and timely resolution of recruiting needs.
• Process Improvement:Identify opportunities to improve recruiting processes, candidate communication, reporting, and team efficiency and provide recommendations to the Talent Acquisition Manager.
• Compliance:Ensure recruiting and selection practices are consistently followed and aligned with applicable employment laws, company policies, and established procedures.
• Have Fun:Actively support the Servicon culture, have fun at work, and be a great team member!

What It Takes To Be Successful

• Role is hybrid and must be local to Culver City, CA
• Bachelor27s degree in Business, Human Resources, or a related field preferred
• 5+ years of professional experience in full-cycle recruiting, preferably within a fast-paced, high-volume, multi-location organization
• 2+ years of experience providing leadership, coaching, training, or day-to-day direction to recruiters or Talent Acquisition team members
• Demonstrated ability to successfully manage an active requisition workload while supporting the performance and priorities of others
• Experience recruiting for high-volume hourly positions as well as professional-level roles preferred
• Experience supporting multiple locations, markets, or geographic areas
• Strong sourcing skills with experience utilizing job boards, social media, referrals, community outreach, and other recruiting channels
• Strong organizational and time-management skills with exceptional attention to detail and follow-through
• Ability to prioritize competing hiring needs and adjust quickly based on changing business requirements
• Strong quantitative and analytical skills with the ability to use recruiting metrics to identify trends, gaps, and areas requiring attention
• Strong verbal and written communication skills
• Ability to build credibility and effectively communicate with hiring managers, Operations leaders, HR Business Partners, candidates, and employees
• Comfortable providing coaching, feedback, and accountability to team members
• Experience working with Applicant Tracking Systems (ATS) and other recruiting technologies; iCIMS knowledge is a plus
• Proficient in Word, Excel, and PowerPoint
• Ability to travel to Servicon locations as needed to understand hiring needs and build strong relationships within the markets we serve
• Bilingual (English/Spanish) preferred
• Ability to travel in and out of state as needed

Why You Will Love It Here

• The satisfaction of driving real change in the industry and people27s lives
• A diverse community of people who are driven by a shared purpose
• A business that acts with integrity in all interactions with co-workers, leaders, and customers
• We value others and build success by appreciating differences in thought, opinion, background, skills, and perspectives
• An environment of continuous learning and development
• Flat organizational structures which elevate employees27 level of responsibility
• Meaningful opportunities for professional development and mentoring

  Pay Range and Compensation Package

  A reasonable estimate of the current base salary range for this position is$95,000 6,000. Actual compensation offered may vary depending on skill level, experience, education, and other job-related factors.

  Servicon offers a competitive total rewards package, which includes premier low-cost medical, dental, and vision insurance, 401(k), sick leave, vacation time, employee assistance program (EAP), employee discount programs, and much more.