OverviewThis role leads end-to-end recruitment across North America, with a primary focus on leadership and Go-to-Market (GTM) hiring, including Sales, PreSales, Marketing, Customer Success, and other revenue-generating functions.
As Talent Acquisition Manager, you will partner closely with senior leaders to develop and execute hiring strategies aligned with business priorities. The ideal candidate is a hands-on recruiter with strong market insight, capable of building high-quality talent pipelines and delivering consistent hiring outcomes.
Principal ResponsibilitiesKey ResponsibilitiesStrategic Hiring & Workforce Planning - Partner with business leaders to develop and execute hiring strategies for leadership and GTM roles
- Translate business priorities into proactive talent acquisition plans
- Conduct market mapping and talent pipelining for critical roles
Full-Cycle Recruitment - Own end-to-end recruitment for all North America-based roles, with a primary focus on GTM and Leadership roles.
- Develop and execute sourcing strategies, including direct sourcing, referrals, and passive candidate engagement
ATS & Process Management - Manage recruitment workflows within ICIMS, ensuring data accuracy and efficient processes
- Track and report on hiring progress, pipeline health, and key recruiting metrics
Stakeholder Partnership - Act as a trusted advisor to hiring managers and senior leaders
- Provide insights on talent market trends, hiring challenges, and competitive positioning
ATS & Process Optimization - Co-lead recruitment operations through iCIMS, ensuring data accuracy, reporting integrity, and workflow efficiency
- Partner on optimizing recruitment processes, SLAs, and reporting to improve speed and quality of hire
AI & TA Technology Enablement - Support the adoption of AI-powered recruiting tools (e.g., sourcing automation, talent intelligence platforms).
- Leverage data and AI insights to improve pipeline quality, hiring speed, and conversion rates.
Position RequirementsQualifications & Experience - Bachelor's degree in Human Resources, Business Administration, or related field
- 7+ years of experience in Talent Acquisition, with a focus on GTM and leadership hiring
- Proven experience recruiting across North America (U.S. and Canada)
- Strong experience sourcing and closing passive candidates for complex roles
- Experience working in SaaS, enterprise software, or technology organizations preferred
- Agency recruiting background is a plus
- Experience with iCIMS or similar ATS preferred
What We Offer: At JAGGAER, we are committed to supporting you and your family's well-being. Your health is a priority, and we offer a range of programs to help you stay well and thrive. Our benefits include exceptional medical, dental & vision plans, adoption assistance, wellness reimbursements, generous parental leave, 401(k) matching, flexible work options, unlimited vacation for exempt employees, and more!
Our Values: At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them - the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies.
Transparency - Openness Builds Trust
Candor strengthens relationships, speeds decision-making, and ensures problems are solved together-with customers, teammates, and partners.
Entrepreneurial Spirit - Own It, Drive It, Make It
A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth.
Accountability - Thumbs In, Not Fingers Out
We take responsibility for ourselves before pointing elsewhere.
Metrics-Driven Results - Outcomes Over Activities
Data and evidence guide our decisions, help us course-correct quickly, and ensure we're delivering real impact.
