Role Overview

The T&E and Insurance Manager is responsible for overseeing all aspects of the company's travel and expense management program and managing the regional insurance portfolio. This role ensures compliance with company policies, optimizes processes for efficiency, and provides strategic guidance on effective T&E program management and financial control. The Manager will lead a team and act as a key point of contact for internal stakeholders and external vendors.

Responsibilities

Travel & Expense Management:

• Participate in the development, implementation, and maintenance of T&E policies and procedures, ensuring alignment with company objectives and regulatory requirements
• Manage the corporate T&E platform (e.g., Concur, SAP, etc.), including configuration, user support, and system enhancements
• Oversee the end-to-end T&E process, from expense submission and approval to reimbursement and reporting
• Review past due expense submissions and personal charge reporting on a monthly basis
• Conduct regular audits of expense reports to ensure compliance, identify discrepancies, and prevent fraud.
• Analyze T&E data to identify trends, cost-saving opportunities, and areas for process improvement.
• Lease the semi-annual review of internal controls for T&E and Corporate Card processes
• Manage relationships with travel agencies, corporate credit card providers, and other T&E vendors.
• Provide training and support to employees on T&E policies and system usage.
• Prepare T&E reports highlighting key metrics and recommendations.
• Participate in internal audits and ad-hoc projects as necessary

Corporate Credit Cards:

• Oversee the management of the regional credit card program
• Creating new credit card accounts for eligible employees
• Processing account closures for terminated employees
• Monitor credit limits
• Point of contact regarding credit card inquiries
• Monthly credit card reporting for active employees

Insurance:

• Conduct regular reviews of insurance policies to ensure adequate coverage for current and emerging risks
• Maintain Certificate Of Insurance (COI) template
• Work with insurance broker to fulfill COI requests
• Facilitate the annual insurance renewal process, including data collection
• Oversee the claims management process, acting as liaison between Group, internal departments, and insurers to ensure timely and effective resolution.
• Maintain accurate records of all insurance policies, certificates, and claims documentation
• Process insurance invoices as necessary

Team Leadership & Development:

• Directly supervise and mentor T&E and insurance staff
• Set clear performance objectives, conduct regular performance reviews, and provide constructive feedback
• Foster a collaborative and high-performing team environment
• Delegate tasks effectively and ensure workload is managed efficiently
• Support the professional development of the team member through coaching and training opportunities

Qualifications

• College degree required
• Experience in T&E management, corporate insurance, or both
• Previous supervisory experience
• Able to work independently, manage multiple priorities, and meet deadlines
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills with attention to detail
• Advanced proficiency in Excel (v-lookups, pivot tables, etc.)
• High level of integrity, accountability, and discretion with confidential information
• Customer service excellence

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Salary will be determined based on relevant skills and experience.

#Richemont #WeCraftTheFuture