A Systems Operations Engineer is responsible for operational aspects of CEFCU's Data Center infrastructure to help enhance the Member Experience. Provides technical support escalation from desktop and Telecom support staff.

Provides the highest quality member experience, for both internal and external members.

Hours: Monday - Friday: 8:00 a.m. - 4:30 p.m. - WFH
Required:
• High school diploma or equivalent is required.
• 4-6 years of combined experience in desktop engineering and/or systems operations, with a strong foundation in managing enterprise environments and supporting production infrastructure. Leverages prior advanced experience to administer systems, manage endpoint ecosystems at scale, and contribute to server and cloud-based operations.
• Experienced in system monitoring, automation, and troubleshooting across distributed environments to ensure high availability and performance. Demonstrates the ability to independently resolve complex technical issues, streamline operational processes, and support infrastructure stability and optimization in fast-paced environments.
• Operational knowledge of:
Network Security Event Management
TCP/IP protocol
LAN/WAN technologies
Windows Active Directory Environment; System Administration
VMWare vSphere
Current Windows Desktop
Experience with troubleshooting hardware/software in a network environment.
Windows Server - All current versions, Linux experience
Microsoft SQL System Administration
Microsoft M365/Entra
• Good communication, interpersonal, and collaboration skills.
• Ability to correspond, collaborate, and communicate with all levels of staff within and outside of IT (i.e., peers, managers, and executives) and external to the organization.
• Ability to work in a dynamic and changing environment.
• Must be a self-starter and effective working independently and equally comfortable working in a team environment.
• Must have good analytical and problem-solving skills and pay attention to detail.
• Must be dependable and flexible and provide excellent customer service.

Preferred:
• Microsoft Technology Associate (MTA).
• M365 Certified: Fundamentals.
• Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate.
• Microsoft 365 Certified: Teams Administrator Associate.
• M365 Certified: Enterprise Administrator Expert.
• Microsoft Certified Solutions Associate (MCSA).
• Red Hat Certified Systems Administrator (RHCSA).
• Cisco Certified Networking Associate (CCNA).
• VMware Certified Associate (VCA).

Summary Pay Range
The anticipated starting pay range for this position is $38.80 - $45.59.

The pay range listed represents the anticipated starting range for a successful candidate. Final compensation will be based on factors such as experience, skills, and qualifications.

Please note that salary is only one component of total compensation at CEFCU.

Benefits

Financial

Merit-based raises

Health and Welfare

Generous paid time off (Holiday, Personal or Sick Time, Vacation)

Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)

Health Savings Account

Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan)

Life Insurance

Accidental Death & Dismemberment Insurance

Disability Benefits

Defined Benefit Plan - Pension

Defined Contribution Plan - 401K

Additional Benefits

Employee Assistance Program

Tuition reimbursement

Career growth through internal job postings

Management Development Program: formal mentoring and training

Opportunities to help improve and build the CEFCU of tomorrow through process teams

Opportunities to personally contribute to corporate financial literacy and community initiatives

Casual days to support local charities

Employee discounts on entertainment, cell phone plans, theme park tickets, and more

On-site fitness center, fitness classes, and wellness program