Systems Operations Analyst

CMA CGM

$80K — $90K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED; Bachelor's Degree preferred.
  • 1+ years' experience with Logistics applications (e.g., Transportation, Warehousing).
  • Experience in Computer Operations is a plus.
  • Knowledge of MS Project, Work, Excel, Visio, etc.
  • Successful problem-solving skills.

Responsibilities

  • Serve as primary on-site IT contact for various internal and external groups.
  • Assist in defining and documenting specifications for IT applications.
  • Maintain and configure hardware and software technologies.
  • Operate and maintain CEVA computer systems including PCs and data collection devices.
  • Develop and update IT training materials and work instructions.
  • Train team members as necessary.
  • Coordinate IT task priorities with CEVA Corporate office.

Benefits

  • Comprehensive health insurance, including multiple plans with contributions to Health Savings Accounts.
  • 401(k) plan with company match.
  • Paid Time Off including flexible options and company-paid holidays.
  • Tuition reimbursement program for professional development.
  • Employee assistance programs and various voluntary insurance offerings.
Full Job Description
Pay Range: $80,000 - $90,000

YOUR ROLE

Primary On-site IT point of contact with internal/external customers, sales, quality, and other teams as appropriate

WHAT ARE YOU GOING TO DO?

  • Serve as the primary, on-site IT point of contact with groups, such as internal/external customer, sales, quality, and other teams as appropriate. Coverage may include 24x7 support of the operation.
  • Assist with the analysis, definition and documentation of detailed specifications for new & existing applications in compliance with CEVA IT ISO methodologies.
  • Assist with system maintenance, configurations, and installation of various hardware technologies & software products.
  • Operate & maintain CEVA computer systems, including but not limited to PCs, printers, RF equipment, data collection devices, etc.
  • Maintain IT training materials and work instructions.
  • Train appropriate team(s), as required.
  • Maintain prioritized IT task list and coordinate with CEVA Corporate office to ensure task resolution occurs.
  • Effectively identify and escalate IT issues as appropriate.


WHAT ARE WE LOOKING FOR?

Education and Experience:
  • High School Diploma or GED; Bachelor's Degree preferred.
  • Computer Operations experience is a plus
  • 1+ years' experience with Logistics applications (ex. Transportation, Warehousing, Cross dock, sequencing, etc.)


Skills:
  • Knowledge of MS Project, Work, Excel, Visio, etc.
  • Demonstrate successful problem-solving skills.
  • Ability to successfully multi-task and establish appropriate priorities.


Characteristics:
  • Positive & professional attitude in stressful environments.
  • Self-motivated.
  • Interface effectively with customers or others associated with the project or assignment.
  • Possess excellent verbal and written communication skills.


WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.

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