Responsibilities & QualificationsRESPONSIBILITIES
- Lead development and maintenance of enterprise “gold” workstation and server images.
- Manage image lifecycle, version control, patching, and updates (OS, firmware, BIOS, drivers).
- Support Windows-based environments (primary) and Apple systems (limited use).
- Ensure compatibility with Azure Virtual Desktop (AVD) and cloud services (e.g., M365).
- Perform functional testing within development and test environments prior to deployment.
- Maintain compliance with federal security standards (FISMA, NIST, DISA STIGs).
- Support structured Change Control Board (CCB) processes.
- Provide Tier 3 support for workstation/server image and patch-related issues.
- Collaborate with security, asset management, EUC teams, and stakeholders to ensure seamless deployment and lifecycle support.
REQUIRED QUALIFICATIONS
- Bachelor’s degree required.
Must be eligible for a Public Trust (NRC IT-1).
3–5 years of experience with workstation and server operating system imaging, development, and lifecycle management.
Strong working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Microsoft Deployment Toolkit (MDT).
Demonstrated experience managing the MECM/SCCM console, including deployment tracking, reporting, and systems administration.
Hands-on experience developing, maintaining, and managing Windows 11 “gold” or “master” images within an MECM/SCCM environment.
Experience maintaining and managing an enterprise image library for a medium-to-large organization.
Experience supporting MECM from a server and infrastructure design perspective.
Proficiency in Microsoft PowerShell scripting and Windows operating systems.
Experience with enterprise patch management across on-premises and cloud environments.
Familiarity with DevOps/Agile methodologies and ITIL-based service management processes.
Strong troubleshooting skills and experience providing Tier 3 technical support in enterprise environments.
Overview
We are seeking a Systems Engineer Lead to join our team. The Systems Engineering Lead oversees the design, development, deployment, and lifecycle management of enterprise workstation and server operating system images across physical, virtual, and cloud environments. This role ensures secure, compliant, and efficient image management while providing Tier 3 engineering support.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Rockville, MD
- Type of environment: Office
- Noise level: Medium
- Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
- Amount of Travel: 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds.
The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
- U.S. Citizen
- Eligible for Public Trust (NRC IT1)
WAGE INFORMATION
Target salary range: $110,000.00 - $135,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
