Systems Engineer II

Helix Energy Solutions Group

$80K — $110K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years of hands-on experience in systems engineering.
  • MSCE and CCNA certifications are desirable.
  • Extensive knowledge of IT fundamentals including OSI model, DNS, and DHCP.
  • Strong understanding of servers, Active Directory, Exchange, Cisco routing & switching, security, and voice.
  • Experience with vessel communication (VSAT) from the customer perspective is a plus.
  • Ability to travel by land, sea, and air infrequently for maintenance and troubleshooting.
  • Strong service orientation and communication skills.
  • Capability to work independently and collaboratively in a team setting.
  • Good organizational skills for managing tasks efficiently.
  • Experience in managing relationships with third-party service providers.

Responsibilities

  • Configure and administer Cisco switch, router, and voice networks.
  • Plan and schedule upgrades using Change Management processes.
  • Troubleshoot networking equipment issues as needed.
  • Configure Cisco Voice Infrastructure (CUCM, etc.).
  • Administer and configure servers and SAN equipment.
  • Manage VMware vSphere environments.
  • Ensure compliance with corporate policy by configuring Cisco firewalls.
  • Provide on-call support after regular hours as required.
  • Occasional vessel visits for maintenance and troubleshooting.

Benefits

  • Opportunities for professional growth and development.
  • Work within a multi-skilled team in a global environment.
  • Exposure to diverse technology and infrastructure challenges.
  • Involvement in Tier-3 support across multiple regions.
  • Participation in infrequent travel opportunities for maintenance and troubleshooting.
Full Job Description
Systems Engineer II

JOB DESCRIPTION

You will join a multi-skilled System Engineering Team responsible for the company's data, voice, server, storage, and virtualization infrastructure. You will be responsible for providing Tier-3 support across the Brazil, Singapore, UK, and US regions.

PRIMARY RESPONSIBILITIES
  • Configuration, administration, and troubleshooting of Cisco switch, router, and voice networks.
  • Use of Change Management processes to plan and schedule upgrades and other changes.
  • Configuration of Cisco routing and switching equipment.
  • Configuration of Cisco Voice Infrastructure (CUCM, etc.).
  • Configuration of servers and SAN equipment.
  • Configuration and administration of VMware vSphere environments.
  • Configuration and administration of Cisco firewalls to support corporate policy.
  • Provide after-hours support.
  • Vessel visits required for maintenance, troubleshooting etc. (rare)

QUALIFICATIONS
  • 5yrs hands on experience.
  • MSCE, CCNA (desirable)
  • Extensive knowledge or all IT fundamentals (OSI model, DNS, DHCP, etc.).
  • Extensive knowledge of servers, AD, Exchange, Cisco R & S, security and voice.
  • VSAT knowledge a plus (from customer standpoint not provider).
  • Will be required to travel (land, sea and air) to attend offices or vessels (infrequent)
  • Strong service and communications skills.
  • Must be able to work autonomously and as part of a team.
  • Good organizational skills.
  • Some proficiency in managing 3rd party relationships.

Helix Energy Solutions Group is an equal opportunity employer.

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