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About The Opportunity
The Hybrid Systems Engineer role is responsible for managing and securing cloud-based infrastructure, identity, and collaboration services across Microsoft Azure, Entra ID, and Microsoft 365 platforms. This role ensures optimal performance, compliance, and availability of services such as Exchange Online, SharePoint, Teams, and identity governance solutions. The Engineer also leads incident response, implements automation, and collaborates with cross-functional teams to support digital workplace initiatives. This role will also provide supplementary support to the on-premises server administration team, providing deep knowledge in core Windows Server roles.
Key Duties & Responsibilities:
1. Administration and management of Azure/Entra, including:
Multi-factor Authentication
Conditional Access Policies
RBAC within Entra/Azure
Assesses and recommends changes to increase security within Entra/Azure
SSO/ADFS/SAML/OAuth
Enterprise App Configuration
Certificate Management
2. Oversee the administration and troubleshooting of Microsoft 365 Services
- Exchange Online
- Hybrid Exchange
- OneDrive
- Email Delivery
3. PowerShell Automation/scripting within Entra/365 as it pertains to user Add/Move/Change processes.
4. Monitor system performance and availability, proactively resolving issues and optimizing environments.
5. Assists with on-premises Windows server management/configuration.
6. Participates in a Teams Service Desk queue and after-hours rotational on-call.
Education & Experience
1. Bachelor's Degree, relevant work experience may be considered in lieu of education.
2. 3-5 years demonstrated work experiencerequired.
3. Minimum 3 years of experience of managing enterprise scale Entra/O365 environment, including4
SSO configuration
SAML/OAuth configuration
ADFS
Enterprise Applications/certificates/secrets
Exchange Online Administration
Hybrid Exchange Administration
RBAC Configuration & best practices
4. In-depth knowledge of Microsoft best practices as they pertain to configuration & security of corporate assets
Experience with systems, hardware, and project assignments in a dynamic technical and service-level-oriented environment
5. Strong aptitude with scripting/automation with Powershell
6. Expert level knowledge of on-premises technologies, including:
Active Directory
Group Policy
DHCP
DNS
7. Experience with Load Balancers, including:
Administration
Upgrades/Maintenance
8. Experience with virtualization platforms, including:
Preferred Experience:
5-7 years demonstrated work experience
Industry certifications: MCSE, O365, CompTIA, Azure, Microsoft Identity and Access
Knowledge, Skills Or Abilities:
Strong organization, interpersonal and communication skills, written, verbal, and non-verbal.
Ability to manage a complex technical environment.
Ability to work with minimal supervision.
Strong attention to detail.
Effective follow through.
Willingness to learn new things - via education and work experience.
Ability to assess the current technical landscape, suggest improvements, and implement them.
Ability to handle the stress of working with others.
Availability outside of normal business hours.
Ability to lead by example.
Ability to travel up to 15% both domestically and internationally to support the business, including overnight stays and extended work hours during work meetings, travel may include weekends.
Ability to obtain a passport.
#LI-HM1
#LI-Hybrid
