Systems Engineer (Hybrid) You can have both stability and the freedom to innovate while making the world more secure and simplifying access processes. We are seeking a Systems Engineer to deliver outstanding IT implementation and operations to our clients by installing, integrating, and supporting our high-assurance digital identity and access solutions and working to ensure that our products and services exceed our clients' expectations. What will my responsibilities include as System Engineer at CertiPath? - You'll work in a fast-paced, hands-on environment solving complex technical problems that span software and systems. - Integrating the solution with Microsoft Active Directory, Certificate Authorities, Exchange, SQL Server, and Physical Access Control Systems (PACS) - Supporting client acceptance testing and performing implementation assurance - Leading or participating in client demonstrations, requirements gathering, prototyping sessions, and fit-gap analysis - Documenting user needs, workflows, and recommended implementation approaches - Troubleshooting deployed solutions using logs, database records, Windows events, and networking tools - Providing best-practice guidance on leveraging out-of-the-box functionality to meet federal high-assurance security requirements - Relaying customer feedback to the software development team - Engaging with clients primarily in the Washington, D.C. area, with heavier on-site presence early for installs and deployments that later transitions to remote support via MS Teams; travel outside the D.C. area up to 10% as the company expands Location - Reston, VA (HQ) - Hybrid: 3 days onsite per week What qualifications do you look for? - U.S. citizenship and an active Public Trust - Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience) - 6 years of total experience, including at least 4 years of engineering or operations experience managing and supporting applications in a Windows environment - Experience performing on-site and virtual engagements with external customers - Experience with PKI and federal smart card technology (smart card enablement, Windows smart card logon) - Windows administration (IIS, Windows Server) and Microsoft Active Directory integration - Experience supporting network, operating systems, database, applications, or data layers across multiple platforms and technologies - Experience installing and configuring Microsoft Windows and Linux operating systems, servers, and services (physically and cloud) - Familiarity with SQL database usage - A demonstrated willingness to learn new technologies and solve challenging problems We're extra impressed by folks who have: - An active government clearance - 3+ years of information security experience - Experience deploying or supporting applications on Kubernetes - Hands-on experience with installing or operating PACS in a federal environment - Fundamental understanding of OAuth2 and modern authentication/authorization flows - PACS certification (Lenel OnGuard, Software House CCURE 9000, etc.) - Experience using Unified Modeling Language to capture business processes - IT Security certification (Security+, CISSP, CSEIP, CSCIP/G) What kind of benefits does CertiPath offer? At CertiPath, we value trust, flexibility, and investing in our people. We are committed to creating an environment where employees can do meaningful work, continue to grow, and enjoy life outside of work. Our benefits include: - Competitive medical, dental, and vision coverage (including domestic partner coverage). - Health Savings Account (HSA) options, 401(k) with a generous company match, company-paid Life, AD&D, Short-Term, and Long-Term Disability. - Unlimited PTO, seven company holidays, & a company-wide week-long break at the end of each year, flexible working hours that support work-life balance. - LifeMart employee discount program. - Professional development opportunities and ongoing learning support.