JOB DESCRIPTION - Systems and Technology Manager
This is deliberately a broad, builder-style role. On any given week you may be scoping an integration between our ERP and an estimating tool, sitting with the Purchasing team to fix a bad PO workflow, standing up a laptop for a new Superintendent, and negotiating a vendor renewal. We are looking for someone who is equally comfortable at the whiteboard and at the help desk, and who wants to build the technology foundation of a homebuilder rather than inherit one.
HOW YOU WILL MAKE AN IMPACT
1. ERP & Business Systems Ownership
- Serve as the system owner and internal administrator/implementor for the company ERP.
- Maintain core configuration: user roles and permissions, security groups, workflow rules, approval routing, cost codes, option/SKU structures, vendor and community setup.
- Own master data governance - cost code structure, item/SKU catalogs, vendor records, plan and elevation data - including standards, ownership, and cleanup.
- Manage releases, patches, sandbox testing, and change control; validate updates before they reach production.
- Build and maintain reporting and dashboards for department leaders and ownership (job cost, purchase variance, cycle time, starts and closings).
2. Cross-Departmental Integration & Process Improvement
- Map current-state workflows across Land Development, Estimating, Purchasing, Construction, Sales, Design Studio, Warranty, and Accounting; identify handoff breakdowns, duplicate data entry, and manual workarounds.
- Design and implement integrations between the ERP and surrounding systems - CRM, estimating/takeoff, scheduling, accounting, e-signature, document management, design studio, and trade partner portals.
3. IT Infrastructure & End-User Support
- Own the Microsoft 365 environment: Entra ID (Azure AD), Exchange Online, SharePoint, OneDrive, Teams, licensing, and tenant security settings.
- Manage the full hardware lifecycle for 40+ employees - procurement, imaging, deployment, asset tracking, refresh planning, and secure disposal of all physical assets.
- Manage and secure the company's IT infrastructure, including user accounts and access, MFA, email and phishing security, endpoint protection, patching, firewalls, Wi-Fi, VPN, and remote access across the corporate office, sales office and model homes.
- Provide hands-on IT support and oversee system security and continuity, including employee onboarding/offboarding, help desk support, backup and disaster recovery, security awareness training, and incident response.
ABOUT YOU
- Bachelor's degree in Information Systems, Business, Computer Science, or related field (or equivalent practical experience)
- 5+ years of progressive experience spanning both business systems/ERP administration and hands-on IT infrastructure.
- Demonstrated ownership of an ERP or core business system - configuration, administration, and at least one full implementation or major upgrade.
- Strong working knowledge of Microsoft 365 administration, Windows endpoint management, and small-business networking.
- Proven ability to gather requirements from non-technical users and translate them into working system solutions.
- Experience Managing technology vendors, contracts, and budgets.
- Excellent written and verbal communication; able to explain technical decisions to field superintendents and to ownership with equal clarity.
- Comfortable operating as a team of one - setting priorities independently and moving between strategic planning and hands-on troubleshooting in the same day.
- Preferred experience in residential homebuilding, construction, or real estate development.
- Hands-on experience with a homebuilder ERP preferred.
MORE THAN A JOB
- Access to professional and personal training, lunch and learns, leadership workshops and other development opportunities
- Opportunities provided to serve within the community
- Counseling services, solo retreats
- Vision trips
- Quarterly staff meetings and all-staff events
- $500 company match to non-profit
- A supportive team environment that values collaboration and growth
JOB HOURS
This is a full-time position. Between the hours of 8:00am - 5:00pm Monday through Friday.
BENEFITS
- Comprehensive Employee Benefit Package
- Competitive compensation with potential for bonuses
- Opportunities to advance within a growing company
- 401k Retirement Plan with Company Match
- Paid Time Off Policy
