Anticipated End Date:
2026-08-10

Position Title:
Systems Analyst Senior

Job Description:

Systems Analyst Senior

Location: This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Systems Analyst Senior serves as a strategic business and systems partner responsible for supporting business and technology initiatives that improve operational performance, system functionality, data quality, and organizational effectiveness. In this role, you will partner with business and technical stakeholders to analyze business processes, define business requirements, coordinate cross-functional initiatives, and implement scalable solutions that align technology capabilities with business objectives. You will apply business analysis, process improvement, project coordination, testing, and operational expertise to enhance system performance, improve business outcomes, and support successful delivery of organizational priorities.

How you will make an impact:

• Lead and support cross-functional initiatives by coordinating workstreams across business, operational, technical, and stakeholder teams to ensure alignment on business objectives, requirements, dependencies, timelines, risks, and deliverables.
• Serve as a trusted liaison between business and technology teams by translating business needs into business requirements, functional specifications, process documentation, and solution recommendations.
• Define, document, validate, and manage business requirements, functional requirements, testing strategies, implementation activities, and operational readiness for system enhancements and business initiatives.
• Independently manage assigned workstreams by developing work plans, coordinating activities, monitoring progress, resolving barriers, and ensuring timely delivery of key milestones and business outcomes.
• Manages integrated functionality, usability, reliability, performance and support requirements of a system.
• Analyze business processes, operational data, and system functionality to identify root causes, evaluate impacts, and recommend practical solutions that improve operational effectiveness, system performance, and business outcomes.
• Apply business operations knowledge across Claims, Provider, Member, and related healthcare functions to support business initiatives and technology solutions.
• Support system implementations, user acceptance testing (UAT), production validation, and post-implementation activities to ensure solutions meet business requirements and quality expectations.
• Creates feature test strategies and environment needs.
• Applies and mentors use of tools to define requirements.
• Anticipates and identifies opportunities for improvement.
• Ensures high level designs including architecture requirements are accurately documented and map to approved requirements.
• Assists in developing training documentation and proactive identification of additional documentation needs.

Minimum Requirements:

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 3 years experience with documenting requirements and/or building test cases for a variety of technologies; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Experience supporting business systems, healthcare operations, managed care, Claims, Provider, Member, or related operational functions preferred.
• Experience gathering, documenting, validating, and managing business and functional requirements for technology solutions.
• Strong analytical and problem-solving skills with experience evaluating business processes, identifying root causes, and recommending practical business and system solutions.
• Experience coordinating projects, managing workstreams, or supporting project delivery within cross-functional business and technology environments preferred.
• Experience facilitating meetings, documenting action items, managing dependencies, and coordinating stakeholder communications throughout the project lifecycle preferred.
• Experience supporting system implementations, user acceptance testing (UAT), production validation, release management, and operational readiness activities preferred.
• Experience using SQL or similar query tools to analyze data, validate business requirements, perform research, and support operational decision-making preferred.
• Experience with business intelligence, reporting, or data visualization tools such as Power BI, Tableau, ThoughtSpot, or similar platforms preferred.
• Experience with healthcare claims, encounter processing, or data management platforms such as Facets, Edifecs, Snowflake, or comparable systems preferred.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $83,440 -$125,160.

Location(s): Virginia

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

Job Level:
Non-Management Exempt

Workshift:
1st Shift (United States of America)

Job Family:
IFT > IT Bus Systems Solutions Planning

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.