Systems Administrator, Tier 2, Lev 3 (AE26061220)

Advantage Engineering & IT Solutions Inc

$97K — $105K *
Aerospace & Defense
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of technical experience in systems administration or a related field
  • Top Secret SCI clearance with polygraph
  • CompTIA A+ CE and Network+ CE certifications
  • Proficient in hardware troubleshooting and remote assistance
  • Experience with cloud infrastructure support
  • Strong communication skills for user-facing support

Responsibilities

  • Provide technical support and troubleshooting for networking, desktop, and systems hardware/software
  • Coach and mentor less-experienced IT professionals
  • Diagnose problems and recommend solutions using basic diagnostic techniques
  • Assist users globally through remote desktop access applications
  • Identify and resolve helpdesk issues related to cloud infrastructure

Benefits

  • 401K with employer contribution, fully vested after one year
  • Five weeks of annual leave
  • Earn additional leave in lieu of overtime
  • 11 paid federal holidays
  • Up to $5,000 annually for approved education/training
  • Life insurance options available
  • Short-term and long-term disability coverage
  • Generous medical, dental, and vision plan contributions
  • Performance bonuses and incentives available
Full Job Description
AEITS, a GTSC company, seeks a Systems Administrator, Tier 2, Level 3.

Location: Annapolis Junction, Maryland area

~~~ Shift work - Sat to Wed 10 PM to 2 AM

~~~ All work is on-site, in-person in a SCIF environment. This is not a hybrid or remote position.

~~~~~~~~~~

Clearance: Top Secret SCI with appropriate polygraph.

Compensation: $97,000 to 105,000

Job Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • May coach and provide guidance to less-experienced professionals
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Mandatory Requirements and Certifications:
  • Hardware
  • Remote Assistance
  • Remote Desktop
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Privileged User
  • Must Sign an NDA


Education Requirements
  • High School or GED with 20 years experience
  • Bachelors Degree with 15 years experience


BENEFITS - Full-time Employees
  • 401K with employer contribution. Fully vested at 1 year anniversary.
  • Five (5) weeks comprehensive annual leave (25 workdays).
  • Additional leave can be earned in lieu of overtime.
  • 11 Paid Federal Government Holidays.
  • Up to $5,000 annually for individually tailored education / training program.
  • All education plans must be pre-approved by Advantage Engineering management.
  • Life Insurance at 1x annual salary with employee option to purchase additional coverage for self and dependents.
  • Short-term and long-term disability.
  • We contribute a generous portion towards the cost of monthly medical plans for any of the three medical, 1 dental and 1 vision plan provided by CareFirst.
  • All employees are eligible to earn generous incentives and performance bonuses.


AEGARLOCHSFORD

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