TeleTech

Systems Administrator

TeleTech$77K — $176K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in system administration with cloud and on-premise systems, or 12+ years in lieu of a degree
  • Experience with AWS and automated processes within cloud environments
  • Knowledge of CI/CD pipelines
  • Familiarity with cybersecurity compliance and standards
  • Strong critical thinking skills for resolving technical issues
  • Excellent communication skill for collaboration with teams
  • Current Top Secret clearance

Responsibilities

  • Install and maintain enterprise data centers and server environments
  • Support and manage production servers and user workstations
  • Monitor systems and performance to ensure reliability
  • Identify and resolve problems in critical networks
  • Communicate technical metrics to stakeholders
  • Collaborate with senior systems administrators to develop methodologies
  • Contribute to optimizing security and operations for national security

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and work-life support programs
  • Professional development and tuition assistance
  • Recognition awards for exceptional performance
Full Job Description
Systems Administrator
The Opportunity:

Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting national security? We're looking for a systems administrator to install, support, manage, and maintain enterprise data centers, server environments, production servers, and user workstations, including Windows Active Directory, Cisco's Unified Computing Systems and EMC SAN products, to optimize security, reliability, and operations in support of national security, including the general public and vital workforce.

As a Systems Administrator on our project, you'll install, support, manage, and maintain infrastructure to optimize security, reliability, and operations of high-demand critical assets. You'll help customers overcome tough challenges through monitoring and performance management. Your technical expertise will be vital as you identify problem areas and opportunities for improvement in a mission critical network. Your experience and communication skills will come in handy as you turn metrics into information and communicate their meaning. This is an opportunity to gain experience from a host of opportunities and equally talented senior systems administrators. We focus on growing as a team, so we'll share techniques, work through challenges, and develop new methodologies together. Join our team and solve daily challenges as we secure national security, including the general public and vital workforce.

You Have:
  • Experience working in cloud services such as AWS
  • Experience automating processes within cloud environments such as AWS
  • Experience with CI/CD pipelines
  • Ability to ensure compliance with cybersecurity configuration standards
  • Ability to apply critical thinking to resolve technical challenges
  • Ability to clearly communicate with development teams and end-users
  • Top Secret clearance
  • Bachelor's degree and 8+ years of experience administering, developing, or maintaining cloud and on-premise systems, or 12+ years of experience administering, developing, or maintaining cloud and on-premise systems in lieu of a degree


Nice If You Have:
  • Experience with large enterprise systems
  • Experience with cloud tools such as Kubernetes or Terraform
  • TS/SCI clearance
  • Master's degree


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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