Position Type: Full-Time

Location: Tampa, FL (Hybrid - 3 days on-site, 2 days remote)

Salary: $85,000 - $95,000

Travel: up to 25%

Key Responsibilities:

Identity & Access Management
- Administer the company's identity provider: single sign-on, multi-factor authentication, access policies, and application assignments
- Configure and maintain SAML and OIDC integrations for business applications, including apps that require custom configuration
- Design and operate SCIM-based provisioning and de-provisioning, using API- or workflow-driven automation where SCIM isn't available
- Own the joiner/mover/leaver lifecycle so access follows role changes and is fully revoked at departure
- Manage groups, role-based access, and entitlements; run periodic access reviews and remediate driftBusiness Application Administration- Serve as administrator for a broad portfolio of cloud-based business applications spanning communications, collaboration, sales, service, and operations
- Evaluate prospective applications for identity capabilities, security posture, integration fit, and licensing model
- Manage tenant-level configuration, administrative roles, and security settings across that portfolio
- Track licensing and utilization; consolidate overlapping tools and reclaim unused seats
Onboarding & Offboarding- Run the technical side of employee onboarding: accounts, access, devices, and the first-day experience
- Execute offboarding promptly and completely, with verifiable revocation of access
- Continuously automate these workflows so they require less manual work over time
Integration & Automation- Build integrations between business systems using REST APIs, webhooks, and workflow automation platforms
- Script routine administrative work, reporting, and bulk operations in a language of your choice
- Replace repetitive ticket-driven tasks with self-service or automated alternatives
Support
- Work the escalation queue for application and access issues across the business
- Support end users across macOS, Windows, and Linux
- Partner with department administrators who manage their own tools day to dayProcess & Documentation- Document configurations, integrations, and procedures so they're maintainable by the whole team
- Identify weak or undocumented processes and improve them
- Build the runbooks and knowledge base content that reduce repeat questions
Collaboration- Partner with the infrastructure and cybersecurity teams on shared initiatives
- Work alongside other systems administrators on projects that cross application boundaries
- Support compliance and audit efforts with access controls, logging, and evidence collection

Qualifications

- 5+ years in systems administration or IT operations, with substantial time spent administering SaaS applications and identity systems
- Hands-on administration of an enterprise identity provider, including SSO and MFA configuration
- Demonstrated experience implementing SAML/OIDC and SCIM provisioning across multiple applications
- Comfortable administering and supporting macOS, Windows, and Linux
- Practical scripting and API skills; able to read vendor API documentation and build against it
- Experience owning onboarding and offboarding workflows
- Solid grasp of access control fundamentals and least-privilege design
- Strong written communication - a significant portion of this role is documentation and cross-team coordination
- Ability to work on-site in Tampa three days per week and travel up to 25%

Nice to Have- Workflow automation or iPaaS experience
- Mobile device management across mixed-platform fleets
- Experience in a regulated industry, or working familiarity with HIPAA
- SaaS management or license optimization platform experience
- Cloud platform familiarity for identity and access integration
- Applying version control or configuration-as-code practices to application configuration
- Relevant certifications in identity, cloud, or systems administration
- Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent practical experience is equally welcome

Work Environment: This position is primarily based in a hybrid work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.

Annual Salary

$85,000-$95,000 USD

Join Us in Making an Impact:

At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.

Benefits/ Perks:

Strive Pharmacy offers a comprehensive benefits package, including:

• Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
• Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
• Paid time off
• Sick time
• FSA and HSA options
• Parental leave
• 401(k) with employer matching
• Life insurance
• Vision and dental insurance
• Veterinary insurance