Salary: $72,816.00 - $97,968.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number:
Department: Washington Technology Solutions
Division: SMD PDP
Opening Date: 06/11/2026
Closing Date: 6/28/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
Systems Administrator

(IT System Administration-Entry)


About the opportunity:
This position is part of WaTech's Agency Technology Services (ATS) unit within the Strategy and Management Division (SMD). ATS provides services to internal and external agency staff. These services are either directly delivered by Agency Technology Services or coordinated via other WaTech teams or external vendors. This position reports to the ATS Systems Administration Supervisor.
As a Systems Administrator, you will perform research, design and develop agency-wide solutions (built with ServiceNow, PowerShell, GitHub, Power Apps, SQL, C#, etc.), which support Human Resources, Finance, and divisional line-of-business requirements. Daily work includes troubleshooting issues, managing platform configurations, supporting application databases, developing custom applications for agency operations, and working directly with customers to ensure reliable delivery of business-critical systems.
Duties
Some of what to expect with this role:

• Perform user-level administration and oversight of service area systems to ensure optimal system access.
• Establish and maintain system accounts and access.

• Migrate data from on-premises solutions to cloud solutions.
• Use the agency IT Service Management (ITSM) tool to respond to and manage user tickets.
• Develop and maintain ServiceNow reporting, dashboards and analytics to support KPI tracking and operational visibility.
• Build, configure and optimize workflows using Flow Designer and other automation capabilities.
• Utilize App Engine Studio to design and implement low-code/no-code solutions supporting business process automation
• Apply JavaScript fundamentals and basic GlideRecord techniques to support scripting, troubleshooting and data operations
• Support and maintain integrations, including Representational State Transfer Application Programming Interface (REST API)-based data exchange and Single Sign-On (SSO) integrations.
• Design, develop, configure and maintain Database Management System (DBMS) monitoring tools and alerts.
• Perform DBMS installs, update and validate software as required.
• Build, maintain and diagnose database configurations following agency standards and industry best practices for services and customer agency databases.
• Implement database backup solutions, database software and management tool installations across the agency to support enterprise services and customer agencies.

Qualifications
Here's what we're looking for:

• Five years of experience developing and supporting enterprise-level applications, including demonstrated experience with advanced customization, SQL databases, and scripting. This must include:
  • One year of experience and demonstrated proficiency developing, administering, migrating, and maintaining SharePoint, and Office 365 services.
  • One year of experience and demonstrated proficiency developing and administering databases, including demonstrated experience with SSRS, SSIS, T-SQL.
• Formal education in computer science, or closely related field, or completion of an accredited certificate program may be substituted on a year-for-year basis for up to four years of the required experience.
• Technical and non-technical writing skills.
• Proven experience managing source code using a source control product.
• Experience working with customers gathering business requirements and translating them into technical requirements.

Preference may be granted to applicants with the following:

• Experience using Microsoft's Azure DevOps or GitHub Enterprise in a team development environment.
• Proven DevOps experience, to include firewall requirements planning, server planning and administration in an Infrastructure as a Service (IaaS) environment.
• Knowledge of networking and telecommunications concepts.
• Knowledge of IT Infrastructure Library (ITIL).

Supplemental Information
Telework: This position is approved for telework.
We value diversity and different perspectives:


What WaTech offers:

As an employee of WaTech, you'll have access to an outstanding that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more.
While WaTech is headquartered in Olympia, Washington, which is near some of the country's most , we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance.

To learn more about WaTech and what our employees enjoy about working here, please .
Additional information about this role:

• This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability to perform in the position and is a continued condition of employment.

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large "apply" button at the top of this announcement. In addition to completing your online application, please also include the following attachments:

• A current resume detailing your applicable experience, training and/or education.
• A letter of interest highlighting how your experience aligns with the outlined job posting.

Top candidates will be asked to provide a list of their professional references with contact information.
Reminders:

• A real person is reviewing your application material. It is in your best interest to complete the application in its entirety and review thoroughly before submitting. You will not be eligible to re-apply for this posting for 30 days.
• Applications with missing or incomplete fields, or supplemental question responses such as "see resume" may be considered incomplete and removed from consideration.
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• Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number and date of birth prior to submittal.)

By submitting your materials, you affirm that all information is true and correct. Any untruthful information is cause for removal from the applicant pool. If hired as a result of this recruitment, the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.
Recruitment process:

The first round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date. It is to the applicant's advantage to apply as early as possible. This recruitment may be used to fill multiple positions.
The salary range reflected above reflects the full potential for this position. The base pay offered to the selected candidate will consider the candidate's specific qualifying experience and internal equity of the existing team.
Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to
If you'd like to request an accommodation for any part of the selection process, or to receive the application material in an alternate format, please contact Human Resources at (360) 407-8242 or .Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for pa