Systems Administrator L2

Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • TS/SCI Poly required
  • BS degree with 10 years of experience
  • Proficient in Linux and Windows OS, including command-line interface
  • Familiarity with scripting languages like Bash and PowerShell
  • Experience with system automation tools such as Active Directory and Group Policy
  • Knowledge of network protocols including TCP/IP, DNS, and DHCP
  • Experience with virtualization technologies like VMware and Docker
  • Familiarity with monitoring tools such as Splunk and Zabbix
  • Understanding of security best practices

Responsibilities

  • Support implementation, troubleshooting and maintenance of IT systems
  • Manage daily configuration and operation of IT systems
  • Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution
  • Monitor and resolve issues for client/server/storage/network devices
  • Communicate status updates to management and internal customers
  • Analyze system capacity and optimize operations
  • Involved in dispatch system and hardware problem resolution

Benefits

  • 100% company-paid health, dental, and vision premiums
  • Automatic company-contributed Health Savings Account (HSA) up to $3,900 for families
  • Up to 7 weeks of Paid Time Off (PTO)
  • Automatic 401k investment
  • Paid 11 Federal Holidays
  • Tuition/Training reimbursement
  • Access to Ravens season tickets in club level
  • Company-paid golf events coverage
Full Job Description
Description:
  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Manage daily activities of configuration and operation of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Provide in-depth experience in trouble-shooting IT systems
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Qualifications:
  • TS/SCI Poly
  • BS + 10 years experience
  • Knowledge of Linux and Windows operating systems and command-line interface (CLI)
  • Some familiarity in scripting languages (e.g Bash, PowerShell)
  • Experience with system automation tools (e.g. Active Directory, Group Policy for Windows)
  • Knowledge of network protocols and services (e.g. TCP/IP, DNS, DHCP)
  • Familiarity with virtualization technologies (e.g. VMWare, KVM, Docker for Linux; Hyper V, VMWare for Windows
  • Some experience with monitoring and logging tools (e.g. Splunk, Zabbix, ELK)
  • Understanding of security best practices and protocols

Technology Resource Experts, LLC offers the very best compensation packages and the flexibility to let our employees decide what's most important to them. No vesting schedule, no annual requirements for perks - we believe you should have the freedom to choose the benefits that work best in your life.

Employee Freedom of Choice
Our focus is on people first. We offer comprehensive and flexible compensation packages that match the best the industry has to offer and can be customized to fit your needs.

Our Benefits:
  • 100% company-paid health, dental, and vision premiums
  • Automatic company contributed Health Savings Account (HSA) up to $3,900 for families
  • Up to 7 weeks of Paid Time Off (PTO)
  • Automatic 401k Investment
  • Paid 11 Federal Holidays
  • BlueCross BlueShield Health Insurance
  • Tuition/Training Reimbursement
  • Access to Ravens season tickets in club level
  • Company-paid golf events for your time and course fees

If you didn't find the perfect fit among our openings, feel free to reach out to [email protected] or submit your application here !

We're always looking for exceptional talent and would be delighted to notify you about new opportunities!

Curious to learn more about our company? Explore our website , connect with us on Facebook , or follow us on LinkedIn today!

About Technology Resource Experts LLC

Technology Resource Experts LLC Careers

Joining Technology Resource Experts LLC presents an unparalleled opportunity to become part of a leading team of professionals dedicated to pioneering innovations in the tech industry. This company stands out as a beacon of excellence, offering a plethora of job opportunities that cater to a diverse range of skills and experiences.

Explore Career Opportunities

Technology Resource Experts LLC is actively hiring and offers a variety of positions that cater to both seasoned professionals and those at the beginning of their career journey. The company is committed to fostering a culture of growth and leadership, making it an ideal environment for ambitious individuals looking to advance their careers.

Internship Programs

For those just starting out, Technology Resource Experts LLC provides robust internship programs designed to bridge the gap between academic theory and practical, hands-on experience. Internships at Technology Resource Experts LLC are characterized by immersive learning experiences and meaningful networking opportunities, setting the foundation for a successful career in technology.

Professional Growth and Development

Technology Resource Experts LLC believes in the continuous professional development of its team members. The company offers extensive training programs, including leadership development and diversity training, ensuring that every team member has the resources to thrive and succeed. Employees are encouraged to harness their skills through continuous learning and career advancement opportunities.

Benefits and Culture

The benefits at Technology Resource Experts LLC go beyond traditional employment perks. Team members enjoy comprehensive health benefits, flexible working conditions, and a supportive culture that champions innovation and diversity. The company values the well-being and satisfaction of its employees, making it a top choice for job seekers looking for a balanced and rewarding work environment.

Join the Team

Technology Resource Experts LLC is looking for passionate, curious, and innovative individuals to join their team. Candidates who are eager to contribute to a dynamic team and lead transformative projects are encouraged to apply. Technology Resource Experts LLC values diversity and inclusion, seeking professionals from all backgrounds who bring a wealth of knowledge and perspectives.

Stay Connected

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Apply Now

Ready to take the next step in your career? Search open positions at Technology Resource Experts LLC, refine your resume, and prepare for an interview that could lead to your next professional role. Technology Resource Experts LLC is committed to finding and nurturing the talent that will drive innovation and leadership in the tech industry.

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